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the future of Robotics, June 2005

Club of Amsterdam pdf version SupporterPricewaterhouseCoopers “A few hundred kilometres above us, outside the thin layer of gas we call atmosphere, lies a hostile environment we commonly refer to as space. Robots may be more adapt than humans to survive out there, although it is no easy task to make sure that such a complex system will work flawlessly for many years without maintenance. The lecture will introduce the European Robotic Arm (ERA), a major development in space robotics, developed by a consortium of European companies, with Dutch Space as the prime contractor. ERA will assist human astronauts in their activities on the outside of the International Space Station. Extrapolating from ERA, one can wonder about the future of Space Robotics: will robots be limited to assist humans, used to extend human capabilities and reach or replace humans?” Cock Heemskerk “The AIBO was developed by Sony as an entertainment robot and modeled as a dog. The AIBO has multimodal input and output. The robot is able to sense his environment by a camera, sound and touch sensors. The AIBO is able to walk, turn around, make sounds and show flashing lights and a lot of other behavior. The “mind” of the dog is resident on a memory stick. This intelligent module relates the input patterns to the output behavior patterns. Sony offers a programming platform to develop personalized, intelligent, emotional robots. At TUDelft there is a project running on the development of new types of AIBO robots such as a companion robot, rescue dog, watch dog and AIBO as a soccer player. Our goal was to develop a new mind for the different types of AIBO robots with amore complex personality model including emotions and moods. We took into consideration the realities concerning an emotionally intelligent AIBO, that acts in an unpredictable and changing environment. We developed an architecture based on the existence of another architecture developed in the URBI project at ENSTA. We implemented these architectures on the AIBO. Another option is to run the software on a computer wireless connected with the AIBO. We will present the different types of AIBO models and give some demonstrations.” Léon Rosenkrantz “Progress in the area of robotics will ultimately depend on how intelligent we can make the robots. Recently, enormous advances have been made in the area of robot mechanics, sensors and batteries. This has made it possible to build robust and accurate robots. Without improvements in robot behaviour and control, however, these robots will not be usable in more complex human environments. In order to use robots in everyday situations they will need to have better perception, more intelligent behaviour and better skills in interaction and communication with humans. These are the areas that artificial intelligence investigates and a lot of research effort is invested in building more intelligent robots. At the same time, the study of (artificial) intelligence can benefit from work on robots. In order to make a robot perform intelligent behaviours, many subtasks need to be solved that shed light on what exactly human intelligence is. This talk will give an overview of the contributions that AI has made to robotics (and robotics has made to AI), the techniques that are used and the challenges that are still open.” Bart de Boer “The real challenge for robots is to interact with humans. Creating robots that fit into our society, that are polite and gracefully communicate with humans is the next step for robotic research. The results of artificial intelligence, affective computing and dialogue management need to be integrated integrated in ongoing projects. Special attention needs to be paid to the cultural aspects to make human-robot interaction successfully.” Christoph Bartneck 19:30 Welcome by our Moderator Cock Heemskerk 19:45 Part I: Cock Heemskerk: ERA: a robot in space Léon Rosenkrantz: AIBO as an intelligent robot Bart de Boer: Robotics for AI and AI for Robotics Christoph Bartneck: Social Robots 20:45 Coffee break 21:15 Part II: Panel with the Speaker Cock Heemskerk System Engineer, Advanced Systems & Engineering, Dutch Space, Leiden Cock Heemskerk received an M.Sc in Mechanical Engineering from Delft University of Technology in 1985, and a Ph.D. from Delft University of Technology in 1990. In 1985-1986 he spent a year as visiting Scientist at the Carnegie Mellon University Robotics Institute in Pittsburgh, PA, USA. He has been at Dutch Space since 1990, working on various space robotics projects, in various roles. He is one of the main designers of the European Robotic Arm (ERA). http://www.dutchspace.nl Léon Rosenkrantz Associate Professor, Man-Machine Interaction Group, Delft University of Technology Léon J.M. Rosenkrantz received the M.Sc. degree in mathematics from the University of Utrecht, Utrecht, The Netherlands, in 1971, the Ph.D. degree in mathematics from the University of Amsterdam, Amsterdam, The Netherlands, in 1980, and the M.Sc. degree in psychology from the University of Leiden, Leiden, The Netherlands, in 1990. He is currently an Associate Professor with the Data and Knowledge Systems Group, Mediamatics Department, Delft University of Technology, Delft, The Netherlands, in 1992. His current research focuseson a wide range of the related issues, including lip reading, speech recognition and synthesis, facial expression analysis and synthesis, multimodal information fusion, natural dialogue management, and human affective feedback recognition. The long-range goal of his research is the design and development of natural, context-aware, multimodal man–machine interfaces. http://mmi.tudelft.nl Bart de Boer Assistant Professor, Artificial Intelligence Department, Rijksuniversiteit Groningen Bart de Boer has studied computer science at Leiden university and graduated in 1994 on the topic of artificial intelligence. He did his PhD at the artificial intelligence laboratory of the “Vrije Universiteit Brussel” where he first worked on learning robot systems and then on the evolution of language. He has worked as a postdoc at the University of Washington in Seattle. He is now assistant professor in cognitive robotics at the artificial intelligence department of the Rijksuniversiteit Groningen. Christoph Bartneck Assistant Professor, Department of Industrial Design, Eindhoven University of Technology Dr. Christoph Bartneck is an assistant professor in the Department of Industrial Design at the Eindhoven University of Technology. He has a background in Industrial-Design Information Science and Human-Computer Interaction and his projects and studies have been published in various journals, newspapers and conferences. His interest lay in the area robotics, multimedia creation and research on social interaction between humans and artificial characters. He worked for several companies including the Technology Center of Hannover (Germany), LEGO (Denmark), Eagle River Interactive (USA), Philips Research (Netherlands) and ATR (Japan). http://www.bartneck.de http://www.ai.rug.nl

Club of Amsterdam Journal, May 2005, Issue 47

Content 2004 World Robotics survey News about Robotics News about the Future Next Event Notes Towards a Literacy for the Digital AgeRecommended Book Radical Trends GuideAgenda Club of Amsterdam Open Business ClubClub of Amsterdam SearchSubmit your articleContactSubscribe 2004 World Robotics survey 2004 World Robotics surveyby UNECE Worldwide investment in industrial robots up 19% in 2003 In first half of 2004, orders for robots were up another 18% to the highest level ever recorded Worldwide growth in the period 2004-2007 forecast at an average annual rate of about 7% Over 600,000 household robots in use – several millions in the next few years Double digit growth in the robot businessIn 2003, the robot surged by 28%, by close to 25% in Japan and by 4% in the European responsible for the UNECE/IFR publication. The modest growth in should, however, be seen in the light of the fact that with the exception European Union has had double-digit market growth since 1994. What about the trends in 2004 and the forecast for 2004-2007?The UNECE/IFR quarterly survey on order intake of industrial robots, which includes most of the world’s largest companies, showed that worldwide order intake increased by 18% in the first half of 2004, compared with the same period in 2003. It was the highest order intake of industrial robots ever recorded, worldwide and in all regions, except in Europe where it was the second best half year recorded.Worldwide sales are forecasted to increase from 81,800 units in 2003 to over 106,000 units by 2007, or an average of close to 7% per year. How many robots are now working out there in industry? Worldwide at least 800,000 units (possibly the real stock could be well over one million units), of which 350,000 in Japan, close to 250,000 in the European Union and about 112,000 in North America. In Europe, Germany is in the lead with 112,700 units, followed by Italy with 50,000, France with 26,000, Spain with 20,000 and the United Kingdom with 14,000. What is the forecast for 2007?A conservative forecast points about one million units worldwide, of which 350,000 in Japan, 326,000 in the European Union and 145,000 in North America. Why invest in robots?In the last decade the performance of robots has increased enormously while at the same time their prices have been plummeting. A robot sold in 2003 would have cost about a fourth of what a robot with the same performance would have cost in 1990. In the last few years the price decrease of robots has, however, started to level off. Profitability studies have shown that it is not unusual for robots to have a pay-back period as short as 1-2 years. And not hire people?In Germany, for instance, the prices of robots relative to labour costs have fallen from 100 in 1990 to 35 in 2003 and to 15 when taking into account the radically improved performance of robots. In North America, the relative price dropped to 28 and to about 12 if quality improvements are taken into consideration. “Falling or stable robot prices, increasing labour costs and continuously improved technology are major driving forces which speak for continued massive robot investment in industry”, says Jan Karlsson. Even in developing countries like Brazil, Mexico and China, robot investments are starting to take off at an impressive rate. “As robots are used both for increasing capacity and for rationalizing production, robots investments are made also during periods of economic recession. When the economy recovers, production can then to a large extent be increased without necessarily hiring new labour”, concludes Jan Karlsson. If robots are so profitable why is there not an even stronger rush to invest?Robots are not products to be acquired “over the counter”. In order to reap the benefits of robots, potential user companies must have sufficient in-house technological know-how as well as a thorough comprehension of their production processes. How many robots per employee in the manufacturing industry?About 320 per 10,000 employees in Japan, 148 in Germany, 116 in Italy, 99 in Sweden and between 80 and 50 in Finland, Spain, France, United States, Austria, Benelux and Denmark (the figure for Japan includes all types of robots while for all the other countries only multipurpose industrial robots are included. The figures are therefore not comparable). In the United Kingdom the density amounted to about 40. In the car industry?In Japan, Italy and Germany there is more than 1 robot per 10 production workers. Are we seeing any service robots in our homes?At the end of 2003, about 610,000 autonomous vacuum cleaners and lawn-mowing robots were in operation. In 2004- 2007, more than 4 million new units are forecasted to be added. How are service robots for professional use doing?Medical robots, underwater robots, surveillance robots, demolition robots and many other types of robots for carrying out a multitude of tasks are doing very well. A stock of some 21,000 units was estimated at the end of 2003. In the period 2004-2007, another 54,000 units are projected to be added to the stock. In the long run service robots will be everyday tools for mankind.They will not only clean our floors, mow our lawns and guard our homes but they will also assist old and handicapped people with sophisticated interactive equipment, carry out surgery, inspect pipes and sites that are hazardous to people, fight fire and bombs and be used in many other applications described in the present issue of World Robotics 2004. Huge military investment in service robots will give spin-off effects both for the market of professional service robots and for the market of consumer products. News about Robotics Robotic SurgeryWhen Vaughn A. Starnes, M.D., professor and chairman of the Department of Cardiothoracic Surgery at the Keck School of Medicine of the University of Southern California, took a seat at the instrument control console of the da Vinci Surgical System on April 27, 2001, he prepared to make history yet again – becoming the first cardiothoracic surgeon in Southern California to perform heart surgery using a robot. The da Vinci Surgical System consists of a surgeon’s console, a patient-side cart, a high performance vision system and proprietary instruments from Intuitive Surgical, Inc. Using the da Vinci Surgical System, the surgeon operates while seated comfortably at a console viewing a 3-D image of the surgical field. The surgeon’s fingers grasp the instrument controls below the display with wrists naturally positioned relative to his or her eyes. The da Vinci Surgical System’s technology seamlessly translates the surgeon’s movements into precise, real-time movements of surgical instruments inside the patient. VolksBot RTby Fraunhofer AIS For the first time the VolksBot RT (Rough Terrain) was presented at the RoboCup German Open 2005. VolksBot is a flexible and modular mobile robot construction kit, designed to fit the needs in research and education as well as in application-based rapid-prototyping. The component-based approach offers a plug-in architecture in electronic hardware, software and mechanics. VolksBot is a modular construction kit for mobile robots designed for applications in research, university and industry. The modular concept of Volksbot enables the user to enormously reduce his own development expenditures in the area of mobile robotics. By recombining VolksBot components, variants of robots for different application can be build with little effort. Open interfac News about the Future Dog Forest“Animal theme parks represent a new model for pet sales, and a serious strategy that envisions the market a century from now.” Makoto Suematsu, President of MK. Suematsu, Inc. “Dog Forest” opened in 2003 in the idyllic setting of Izu-Kogen, 100 kilometers from Tokyo. Instead of being just another theme park, Dog Forest also breeds and sells dogs. Before being turned over to their owners, puppies receive their necessary vaccinations and live with their mother for the first three months to allow their health to stabilize. “The reason that we located Dog Forest so far from Tokyo is that we don’t want people buying these living creatures on a whim. I don’t think that anyone willing to travel all the way to Izu is going to be an impulse buyer.” A spiritual connectionby The Economist Technology and society: Around the world, mobile phones seem to have a spiritual or supernatural dimension that other forms of technology lack. THOSE who go into the priesthood are said to have a calling from God. Now the purveyors of faith the world over are using mobile phones to give believers a call in a more literal sense. Catholics can sign up for daily inspirational text messages from the pope simply by texting “Pope On” to a special number (53141 in Ireland, for example). The Irish Jesuits offer a service called Sacred Space, accessible via smartphone, which encourages users to spend ten minutes reflecting on a specially chosen scripture for the day. In Taiwan, limited-edition phones made by Okwap, a local handset-maker, offer Matsu wallpaper and religious ringtones, along with a less tangible feature – each one has been specially blessed at a temple to Matsu. And Muslims around the world can use the F7100 handset, launched last July by LG of South Korea, both to remind them of prayer times (the phone has an alarm system that works in 500 cities) and to find the direction of Mecca using the handset’s built-in “Mecca indicator” compass. Next Event: Wednesday, April 27 the future of RoboticsWednesday, June1, 2005reception: 18:30-19:30, conference: 19:30-22:15location: PricewaterhouseCoopers, Prins Bernhardplein 200, Amsterdam [next to Amstelstation], free parking. Léon Rosenkrantz: AIBO as an intelligent robotBart de Boer: Robotics for AI and AI for RoboticsChristoph Bartneck: Social Robots Notes Towards a Literacy for the Digital Age Notes Towards a Literacy for the Digital Ageby Milverton Wallace The kid enters the coffee shop and is greeted excitedly by her friends. They jostle to exchange high fives, knuckle greetings and finger snaps with her. What is the cause of their admiration? Her Rocaway jeans? Her high tan Jimmy Choo boots? Her Armani sun-glasses? Her Karl Lagerfeld jacket? Nah! It is the gleaming silver object dangling from a pair of white wires plugged into her ears. It is an iPod, the must-have digital gadget of today’s young people. With this tiny digital audio player Apple stole Napster’s thunder and replaced the CD player as the cutting-edge portable music player of choice. But if you think this is just another device for playing pre-recorded music, think again. Within two years of the iPod’s debut, developers had created software to allow anyone to produce audio content — words and music — for it and other portable digital players. This technology, known as podcasting, turns consumers into producers, and every wannabe DJ and talk-show host into broadcasters. It is a distribution channel that plugs directly into the hippest, hottest communication network on the planet. In advanced industrial countries, and increasingly in less-developed regions, social life is being digitised. Cheap camera phones and videocams allow everyday activities to be recorded and stored on personal computers or online services; more and more conversations are conducted via email, IM and SMS; private thoughts, opinions and reflections on public affairs or private passions are instantly posted on weblogs. Because they are in digital form, all these different types of record — moving images, photographs, sounds and texts — can be stored on computers. And the Internet makes it possible for all of this to be shared with family, friends and strangers. Welcome to the agora of the 21st century, a space where a diverse array of digital modes of communication intersect in cyberspace — email, instant messaging, text messaging, multimedia messaging, weblogging, audioblogging, moblogging, mobcasting, podcasting. Like it or not, this is the new cultural landscape for learning, entertainment, and communicating with each other. And it is being constructed without consultation with, or permission from, regulatory authorities or self-appointed gatekeepers. All well and good, but what is the point of all this digital g-soup when school-leavers cannot spell and do sums, or believe Winston Churchill was an insurance salesman? Relax. This is not the end of literacy, just a groping towards a new kind of literacy, which is capable of fulfilling the knowledge acquisition, informational and cultural needs of the digital age. […] What are the competencies that should be included in any model of literacy for the digital age? First, you should get used to interacting with screen-based devices for sending, receiving and viewing digital information because this is the way one interacts with the interface — the collection of words, icons, buttons, menus, and other symbols — connecting the user to the database which stores the data and the network which transmits it. To interact with your computers, mobile phones, PDAs, media players etc requires that you have the knowledge to understand these symbols and the tactile skills to manipulate them to achieve a desired purpose e.g., open a document, save a file, view a picture, play a song, send a message. Second, you must be able to create a document, store it and retrieve it at a later date. By “document” is meant any information element or object in digital form — words, pictures, sounds, still and moving images. Third, you need to acquire some knowledge of the theory and practice of hypermedia [6], (Nielsen 1995) because it is in this space that information is communicated on the screens of computers and digital media devices. A paper document allows only text and two-dimensional images, while radio and television have been completely linear media. The hypermedia document, now the standard form in which information is displayed and communicated, is changing all that. By allowing interaction with non-linear, multi-dimensional documents to take place, it has radically altered the practice of reading and writing. Recommended Book Robo sapiens: Evolution of a New Speciesby Peter Menzel (Photographer), Faith D’Aluisio If you believe the children are our future, you’re only half right. Photographer Peter Menzel and journalist Faith D’Aluisio traveled around the world interviewing researchers who want to jump-start our evolution by designing and building electrical and mechanical extensions of ourselves – robots. Their book, Robo Sapiens, takes its title from the notion that our species might somehow merge with our creations, either literally or symbiotically. The photography is brilliant, showing the endearing and creepy sides of the robots and roboticists and feeling like stills from unmade science-fiction films. D’Aluisio’s interviews are insightful and often very funny, as when she calls MIT superstar Rodney Brooks on his statement that we ought not “overanthropomorphize” people. Brooks is an interesting study. Having shaken up the robotics and artificial-intelligence fields with his elimination of high-level intelligence and dedication to tiny, insectoid, built-from-the-ground-up robots, he now works on large, human-mimicking machines. But hundreds of other researchers, in Japan, Europe, and the United States, are working on various aspects of machine behavior, from the eerily lifelike robotic faces of Fumio Hara and Alvaro Villa to the monkeylike movement of Brachiator III; each of them casts a bit of light on the future of their field in their short interviews. Though it’s clear that we shouldn’t hold our breath waiting for a robot butler, Robo Sapiens suggests that much cooler – and stranger – events are coming soon. – Rob Lightner Radical Trends Guide Radical Trends GuideThe hidden desires of tomorrows marketsDavid Bosshart, Karin Frick and Stefan Kaiser, GDI The GDI, a leading Swiss Think Tank, has been observing and analysing new developments and trends in retail, society and consumption for more than 40 years.Why radical trends?Major developments are preceded by speculations that slowly become part of our everyday awareness and take on a semblance of reality. The stories that circulate about the technology, economy, society and people of tomorrow act as ‚memes‘ that take root and spread in human consciousness. Memes are ideas and secret desires that propagate in society like a kind of ‚cultural gene‘ that direct the imagination of researchers, developers, investors, politicians and consumers. In this connection, mass media and, in particular, films accelerate and amplify these trends by anchoring expectations of the future in our collective sub-consciousness.No longer is anything impossible – everything is already thereThe future frequently arrives faster than expected. In 1996, one of the world‘s most renowned biologists, Lee Silver of Princeton University, wrote that it is „impossible“ to clone mammals via cell-nucleus transfer – not simply difficult but impossible. As fate would have it, his book had not even reached the bookshops before scientists of the Roslin Institute in Scotland announced that they had succeeded in cloning ‚Dolly‘ the sheep. Only eight years later, in the spring of 2004, South Korean researchers obtained stem cells from a clone embryo for the first time. This experiment will change the world radically and shows clearly how even experts tend to underestimate future possibilities. Anyone in this situation who does not use his or her sense of possibility to reconnoitre the impossible is not a genuine realist. Initially, the future is the realm of visionaries. They extend our intellectual horizon by staking out new areas of mental exploration. In many cases, major developments are preceded by speculations that slowly become part of our everyday awareness and take on a semblance of reality. For example, many of the technologies of the future created by George Orwell when he wrote ‚1984‘ in 1949 have long since passed into ‚normal‘ aspects of modern life. Biometric passports, spy satellites, intelligent security cameras, complete e-mail monitoring, hypertrophic databases with private data represent a set of tools that is no less perfect than the facilities available to Orwell‘s ‚Big Brother‘. Obviously, even the most depressing visions of the future have the power to stimulate innovations and inspire investors. Memes power collective perceptionThe best way to predict the future is to invent it because the visions of the future created by research laboratories, think tanks, science-fiction authors and other visionaries not only form a matrix for the social perception of tomorrow‘s world but also open up the associated opportunities. The stories that circulate about the technology, economy, society and people of tomorrow act as ‚memes‘ that take root and spread in human consciousness. Memes are thoughts and ideas that propagate in society like a kind of ‚cultural gene‘. Their discoverer, Richard Dawkins, defined them as a „unit of cultural transmission“ (Dawkins 1978), while Pulitzer prize-winner Douglas Hoftstadter coined the term ‚ideosphere‘ for the environment in which memes propagate, interact, adapt and develop (Hoftstadter 1985). The futures that come to prominence are chosen on the level of collective cultural imagination. Memes vie for people‘s attention and time, as well as a place in their memory, in much the same way as radio, television or newspapers. They work their way ‚egoistically‘ into the material world and use it for their own purposes. Thus, the future belongs to those who tell the best stories about the future – and science fiction is the name of the game. For example, in the IT sector where CEOs of leading companies love presenting themselves as visionaries of a technically improved future. They point the way to an electronic land of milk and honey with intelligent refrigerators, thinking shoes, autonomous cars and online physicians. They advertise with futuristic design studies for the household appliances of tomorrow and carry us off into the future in the grand Hollywood manner. The IT sector knows how to tell stories of the ‚digital age‘ so that people see them as reality. Although the collapse of the New Economy and abortive strategic developments have put a damper on the exaggerated expectations of high-tech promises, these events have had little impact on the generally high level of acceptance for new technologies. The better stories keep alive the belief in an information technology that will ensure an easier life in tomorrow‘s world. In comparison to the IT sector, representatives of the biotechnology sphere are more restrained in their predictions for the future. Their campaigns are designed to educate and breakdown fears on the basis of scientific facts. The argumentation is more rational and appeals less to the emotions. By contrast, the opponents of biotechnology employ pictures and stories that have a lasting impact. Thus, a modified picture or a new word can suffice to turn an abstract DNA model into a feeling that triggers social nightmares and awakens fears: it is hardly possible to associate positive ideas with images of a future dominated by ‚Frankenstein food‘, ‚terminator genes‘, ‚monster tomatoes‘ and ‚super weeds‘. Against this background, MIT economist Lester Thurow compares the widespread angst created by the notion of genetically- modified plants with the ancient fear of sea monsters that stopped us from discovering America for centuries despite the existence of the maritime technology required (Thurow 2003). Today, the fear of biotech monsters is preventing the exploration of this highly promising field of economic activity and the consequences for Europe are likely to be serious: the USA, not to mention many other less regulated nations, are heading for the unknown land of biotechnology alone and, after conquering it, will have a lead of fifty years over the ‚old world‘. Besides the cultural differences, Thurow‘s example underscores the significance of promising stories to which a technology can harness itself. Thus, without effective memes, the benefits of the previously acclaimed ‚biotech revolution‘ will bypass Europe in the foreseeable future. Stories steer the imagination for new marketsIn this connection, the effectiveness of such stories depends not on how true, probable or accurate they are. Stories about the future are not predictions in the generally accepted sense but intellectual experiments that aim to open up new possibilities and future markets. They explore what could become reality and, by directing the imagination of researchers, developers, investors, companies and politicians, give them the optimism needed to create new markets. After all, anyone who doesn‘t believe in the future is hardly likely to take entrepreneurial risks. Thus, memes are both stimulating and infectious ideas that spread within society like a virus. Ideas of this kind need not be positive to be effective. The negative utopias and catastrophe scenarios that have always dominated the world of science fiction help us conquer our collective fears of the new and unknown. They warn against erroneous developments and unfounded, exaggerated expectations, and invite us to change course or resist undesirable developments. Thus, the gloomy prognoses made by the Club of Rome in ‚The Limits to Growth‘ at the beginning of the seventies triggered a sustained debate about the environment throughout the world and prevented – for the time being at least – the catastrophes predicted. Last but not least, memes, especially the gloomy ones, are increasingly the driving force behind new, future-oriented markets. The more people feel their personal safety and health is threatened, the more they are prepared to invest in prevention and security. Mass culture programmes our expectationsNowadays, collective expectations are dictated to a great extent by mass culture and, in particular, films. Via the media, images are concentrated into extremely influential and frequently repeated stories that reflect our hopes and fears with regard to the future, that stimulate our imaginations and influence our investment and consumption decisions. Accordingly, mainstream cinema is an excellent tool for analysing memes: at an early stage, the cinema presents new technologies and prognoses that are still at the laboratory stage. At the same time, it accelerates and amplifies these development trends by anchoring expectations of the future in our collective sub-consciousness. In this respect, the pattern is always the same: we unconsciously accept what we have been shown on the screen as real and existent – regardless of whether it was positive, negative, a gadget, a natural event or a form of social reality – as being possible. Consumer expectations are programmed in this way. Many everyday expressions, such as „I‘ll beam the file over to you“, referring to immediate transport via the internet, also have their roots in film fantasies – in this case, the most radical vision of mobility, beaming as used in ‚Star Trek‘ – as do the trends to gate communities, strong or weak roles for women depending on social needs and the political yearning of Californian voters for a ‚Terminator‘ whose core area of competence holds out the promise of a more orderly society. In this connection, our problem solutions are not oriented towards the new but towards models and stories that we are already familiar with. Accordingly, cinema memes function in the same way as myths. And, in common with secularised myths, they can also be programmed. A recent example of this is ‚ The Day After Tomorrow‘ (Roland Emmerich, USA 2004), a climate-catastrophe film against the policy of the Bush administration, the scenes of which aim, „to leave a lasting impression on the audience“ (Emmerich). It is the very exaggeration of such images and stories that creates a matrix of what might be possible and gives it a toehold in a culture. A good example of this is the pessimistic visions of society that permeate practically all science-fiction films made in the eighties and nineties: long before the sociologist Ulrich Beck produced an academic foundation for making a gloomy prediction about the future of Europe with his formula for the ‚Brazilianisation‘ of society, those concerned had already seen specific parts of his argument in the cinema and on television. A guide to the secret fantasies of the market makersThis Radical Trends Guide provides an insight into the dreams, hopes and fears of the leading modern prophets. It reviews the most radical ideas from science and fiction for solutions to problems real and imagined, and explores the theoretical destinations of the most important trends that influence the dynamism of business and society today. What are the most extreme developments that the main intellectual forces from the various disciplines can imagine? Where are their imaginations taking them and which new markets will this ignite? And what comes thereafter? What other or opposing develop¬ments are conceivable? Which stories have the greatest power of attraction, the most sex appeal, the most powerful influence on our collective sub-consciousness? Our aim is to create a set of tools that will prevent us underestimating the future so much. In each chapter, the ‚Radical trends‘ section presents the various fantasies and stories created to solve problems in that particular sector. Parallel to this, samples taken from the research and development pipeline show how far or near we are from the radical trends (margins). Examples from the culture of the masses then indicate how widespread they have become and help interpret our collective dreams (‚Science fiction and memes‘ section). Beaming as meme on MTV: recent Beastie Boys video ‚The Day After Tomorow‘ (2004) […] Club of Amsterdam Agenda Club of Amsterdam Season 2004/2005 .June 1, 2005 the future of Robotics .June 29, 2005 the future of Philosophy Club of Amsterdam Open Business Club : We are going to constantly upgrade the features and will introduce public forums as well as forums with restricted access:  

Club of Amsterdam Journal, April 2005, Issue 46

Content Technology Brands Meet the Bottom Line News about Branding News about the Future Next Event Navigating in a Rough Sea Summit for the Future Report Recommended Book Prospects of E-Content in EuropeAgendaClub of Amsterdam SearchSubmit your articleContactSubscribe Technology Brands Meet the Bottom Line Technology Brands Meet the Bottom LineBy Robert NelsonSee also: http://www.brandchannel.com IntroductionThe technology industry’s Chief Marketing Officer (CMO) Council last fall released its Measures+Metrics study, which showed branding at the bottom of the barrel when it comes to measuring marketing performance. Technology CMOs also said that brand equity is one of the least reported measurements to senior management. Following the heady days of the late 1990s when money was plentiful and brand was king in the technology kingdom, branding has deflated on the same curve as bottom lines. What’s behind the slide in brand importance within the tech industry? There are three key reasons why companies are not spending a lot of time or money on developing their brands: economic climate, lack of measurement techniques and lack of understanding about what branding is. […]Optimizing Your BrandMarketers today face far greater demands for accountability and proven return on investment than ever before. There is increasing pressure from the executive team to measure and articulate the benefits of each marketing program. Given the demonstrated lack of understanding of branding and brand issues within high technology company executive suites, brand support can only be earned by clearly linking brand performance with company performance. Here are a few suggestions for getting brand back into the technology marketing ball game:  Redefine Branding: Think holistically. Branding is a business strategy that impacts the company and its long-term revenue stream. Brand is the promise you keep, not just make. That means the CEO is the chief brand steward and each and every employee is the brand. In technology companies, the corporate brand most often is your brand. Every minute of every day brand touchpoint connections are made. It’s your job to work with the executive team to create the promise and the framework to deliver on the promise to delight customers. There is no higher calling.Optimize Your Brand: Keep promises: Marketing has the responsibility to ensure that the customer experience with the brand is always superior. That’s how brand promises get kept. Use research to monitor your brand touchpoints to see if the promise is being kept. If you find brand gaps between what you promise and what you deliver, prioritize the gaps and develop new strategies and programs to close the gaps. Then, continue to monitor internally and externally and make adjustments as required to meet the ever-changing needs of your customers.Demonstrate Results: Internal touchpoint metrics can be put in place. Customer service, shipping, and other internal functions can be measured against keeping the brand promise and delivering a superior customer experience. This is the front line in brand promise delivery, so choose wisely and reward generously. Use customer brand experience research to benchmark and track both internal and external touchpoint performance and to adjust strategies and programs. Most importantly, focus on brand loyalty and retention measurements. Awareness, associations, and quality perceptions need to be measured and managed as key components of long-term brand equity, but the brass ring is brand loyalty.  Promises kept equals delighted customers who not only stay with you as long as you keep your promise, but also tell potential customers about you. Happy, loyal, retained customers continue to fatten the bottom line for a long time. And, they help you acquire new customers at a much lower cost. Make sure you have a system in place that captures retention value.   News about Branding Great Branding Is Rooted in StrategyBy Vincent Grimaldi The “magic” behind successful brands can be achieved through balancing short- and long-term planning. Many organizations that display a dynamic brand name see branding as a subset of marketing management. This is demonstrated by an organizational design that puts the customer at the center of the business. Those organizations recognize that marketing is the name of the game: If you don’t sell, you aren’t in business. Unfortunately this by no means describes all organizations. For sure, marketing has made progress in boardrooms lately. The competitive pressure and the fast-changing environment of the last decade or so have pushed many more organizations to be in tune with their market, e.g., TI in the US, Renault in France. Nevertheless, there are still executives who declare that: “marketing is not a priority for us.” Although those skeptics would be interested in increasing sales and profitability durably, they resist the idea that the marketing function can help them reach that objective. In fact, they may confuse long- and short-term planning. Europe, Inc. – Re-branding EuropeBy Lucie White, Mark Purdy and Liz Padmore Improving Europe’s image – dispelling some of the fear and mistrust and giving more positive messages – goes hand in hand in hand with other economic reforms and changes, this article from the November 2004 issue of Business Management journal argues. As an underpinning part of the progress of the European Union (EU), building Europe’s image could be a potentially huge step forward both in terms of changing attitudes within the EU and perceptions of it from the outside. News about the Future Wrist video display for overhead UAV real-time video feeds[UAV = Unmanned Aerial Vehicles]Last Summer, the Israeli company Tadiran Spectalink revealed one of the more successful information tools used in recent Israeli counter-terrorist operations. The system, called V-Rambo (Video Receiver And Monitor for Battlefield Operations), is a 3×3 inch color video screen, with a wireless communications link to overhead UAVs. The battery powered system is worn on the wrist and provides the user with live video (at 30 frames a second) from the UAV overhead. The receiver, battery and antenna are carried on the soldiers web equipment or jacket. V-Rambo can also display digital maps. The Israeli manufacturer is trying to sell the system to foreign armed forces, most likely American. V-Rambo proved very useful in counter-terrorist operations, allowing small groups of soldiers to be led by officers or NCOs equipped with a real time video of the surrounding terrain. This put enemy fighters at a big disadvantage, and reduced the risk of friendly fire incidents. A vehicle version of V-Rambo uses a five inch color screen. V-Rambo can, of course, accept video feeds from any ground or air based source. Winner of the 3rd Peugeot Design CompetitionFollowing the vote of internet-users and journalists, the Peugeot jury declares the Peugeot Moovie, designed by André Costa (Portugal) winner of the 3rd Peugeot Design Competition.This year’s subject:After the future of 2020 and back to the future, this year’s subject is a basic thinking about a future that is nearer, more accessible and concrete. Imagine a vehicle that satisfies your tastes, your needs, your dreams, to your own specifications. Design a car that brings together your wishes, your interests and your feelings for cars. Create, innovate! Next Event: Wednesday, April 27 the future of BrandingWednesday, April 27, 2005reception: 18:30-19:30, conference: 19:30-22:15location: PricewaterhouseCoopers, Prins Bernhardplein 200, Amsterdam [next to Amstelstation], free parking. Goos Geursen: Branding is something we did in flatlandColby Stuart: The Evolution of BrandingModerated by Sjirk van der Goot Navigating in a Rough Sea Navigating in a Rough Seaby Franz Tessun, Future Thinking & Training Decision Making in Complex and Uncertain Business Environments This paper shows the need of a totally different thinking. There are three sectors of thinking: a) network thinkingb) future open thinkingc) strategic thinking. It will be shown that only the combination of these three parts of thinking is able to deal in an efficient and economic way with the future and that the combination is necessary for making decisions in a complex and uncertain environment (Navigating in a Rough Sea). More, the markets and customers are changing so fast and a lot of trends tell us that the markets and demands will change quicker and quicker so that we cannot work anymore with our old traditional decision making instruments. Some examples will be shown where you can see how to handle with complexity and uncertainty in different decisive situations. One of the most difficult and challenging questions is to recognize the risks and crisis earlier than the competitors. An even difficult question is to find the opportunities in the markets and how to use them. These questions will be answered with an early warning system. This early warning system will help to think in alternatives. You can “fore think” a lot of opportunities and risks in the markets using a strategic early warning system. The systematic approach can be supported by the Future Scorecard which is explained in detail in this paper. Why should we deal with future?Although the mankind has been interested in the future for centuries and has in- vented countless methods and procedures for purportedly forecasting the future, to the present day it has not succeeded in making the future predictable. You cannot know the future and it remains unforeseeable, which is demonstrated by all the (wrong) forecasts of recent years. Nevertheless, the managers are forced to shape the future here and now to prepare actively their enterprise for the uncertain future. How can this dilemma be solved? How can an enterprise react on the increasing complexity of its environment shortly described with keywords like globalization, market saturation, short product life cycles? How can an enterprise control the consequences of an increased complexity of markets, of product and technology development and of socio-cultural and political environment? The complexity deposits in an accelerating dynamic, in short following trends and in a high intensity of change. The answer to these questions is: we can and must create the prerequisites for preventive actions through preventive thinking. The strategic future oriented business management plays a more and more important role in a world which is labeled by turbulences and disruptive structures, because the experiences of the past and the presence play a totally unimportant role. The change cycles of business success potentials and established brands are becoming shorter and shorter. The enterprise will loose the competition, if its managers are not able to identify the essential change drivers very early and if they are not able to influence positively these drivers for its own interest. Summit for the Future Report 2005 Summit for the Future Report 2005 The Club of Amsterdam released the Summit for the Future Report. You can download it for FREE [190 pages, pdf, 2,77MB]:https://clubofamsterdam.com/2020/10/27/summit-for-the-future-2005/ Recommended Book Wordcraft: The Art of Turning Little Words into Big Businessby Alex Frankel “Five little words: BlackBerry, Accenture, Viagra, Cayenne, e-business. Two of the words are appropriated (BlackBerry and Cayenne); two are completely made up (Viagra and Accenture); and one (e-business) is a composite word made of a word and a letter that already exist. . . .These five words are the characters in this book.” Words shape and move the modern marketplace; they are at once ubiquitous and invisible. But where do words such as Saturn, PowerBook, and Tylenol originate? How did we come to “xerox” our paperwork and “have a cup of Starbucks”? Which names work, and why? For journalist Alex Frankel, what began as an exercise in curiosity – tracing the evolution of a handful of the most successful brand names from the marketplace to their places of origin – resulted in a year-long journey in which he gained access to a previously undiscovered world of forward-thinking creatives: professional namers, the unique group of marketers responsible for inventing words that ultimately become a part of our everyday vocabularies. Prospects of E-Content in Europe Prospects of E-Content in EuropeBy Peter A. Bruck International Center for New Media, Salzburg, Austria[an excerpt from the book: E-Content – Technologies and Perspectives for the European Market published by Springer] Prospect: Interactive media in a community and cultural context as high tech transfer From the very beginning, the promise of the digital technology has been twofold: to make cultural things and media products cheaper to produce, transmit and receive, and to make the means of technologically mediated communication and information easier to use. While the technology has kept the promise, it has failed the grass roots expectations rampant among the early Internet pioneers. Rather, the structurally favoured players and big companies have moved in and the “well of free and global interaction and communication” has been spoiled by E-Commerce, pornographic sites, and spam marketing waves. Nonetheless, interactive media play a critical role in the development of communities and in the cultural arenas, providing depth to industry markets, fuelling in-novation in creative contents, and functioning as training grounds for emerging producers. In most urban areas of Europe, a significant number of community portals and internet service providers have set up operations and maintained their position as sources of streams of innovation in areas as diverse as virtual reality web, online services, and public multimedia installations. Indeed, some have become a global benchmark for cultural and social policy analysts interested in online community organisations and youth cultures. A major source of their attraction within the community market is a focus on training and infrastructure support mixed with sometimes strong ideological commitments and overt political ambitions. Many of these operations have been set up by students or graduates from universities or other training institutions of higher education and have kept those ties. One can see here a form of hidden technology transfer from the academic research and development community into new cultural usages and/or innovative application services platforms. Here, the adoption of new tools and technologies in content creation is fuelled by the organisational requirements and the community policy objectives. Virtual community or heritage projects might serve as first entries and connections to innovative cultural institutions and municipal services might play catalytic roles in market development. The community “shop-front” interactive media rival the initiatives for community museums and centres for collaborations linking industry, the education sector, and SME institutions. Local and regional events might offer the opportunity to get larger grants, and the participation in public debates the necessary profiles. Identifying key aspects of these developments, one can say that traditional cultural institutions play an important role in industry development through their functions of producing digital screen and interactive regional education programmes for schools or by adding innovation to the networked distribution of digital contents. The commissioning and collecting of new media works – and thereby supporting and credentialling digital content creators – appears equally important and is being done by the many digital interactive festivals. Finally, the establishing of international linkages and networks can serve as a low cost way for technology and tools training and exploitation. The importance of the collaboration of university institutions with creative community and arts centres lies in the low cost innovation flow from research to implementation and from tool experimentation to innovative cultural practice. This is a different type of technology diffusion, which builds on the low commercialisation of the two sectors and their linkages and exchanges. Technology research institutions and cultural institutions thus take part in digital content industry development through providing an occasion and a place for cultural production, venues, and commissioning platforms for creative research and development in areas as diverse as performing arts or music festivals. Here, we can see an inculturation of technology, which is more profound than the computerisation of leisure time of the European youth through the game boy or consoles of the newest high performance bit rate. What is developing here are platforms for young developers and creators who can use the new media technologies and tools with the highest of proficiencies and skills, and who become inventors both on the cultural as well as the technological side of multimedia. A two-way movement of people, ideas, skills, and tech innovation takes place as part of not-for-profit activities in the cultural and community arenas and the RTD world of information technologies. The links to the commercial creative content industries develop with success and a record in innovation. Environments in which such interactions and engagements can occur become important factors in nurturing creativity and innovation in content development. Club of Amsterdam Agenda Club of Amsterdam Season 2004/2005 .April 27, 2005 the future of Branding .June 1, 2005 the future of Robotics .June 29, 2005 the future of Philosophy Club of Amsterdam Open Business Club  

the future of Branding, April 2005

Club of Amsterdam pdf version SupporterPricewaterhouseCoopers Branding as we know it is a thing of the past. If you put on the right glasses, you will notice a paradigm shift: – no more higher values – no more standardizing and uniformity – no more ‘buying associations and symbols’ – no more thing thinking instead you will notice: – movement and instability all over the place – intuition and flexibility as survival tools – personal guidance by agents – qualitative and quantitative – push and pull – swarming techniques – close to home solutions and many other dynamics Goos Geursen Some companies do get it. Big and small enterprises are experimenting with social media. They understand that branding is no longer about products. It is about developing relationships. Those that don’t get it, are simply wasting scare resources and shouting in the wind. Perhaps the future is millions of markets of dozens, instead of dozens of markets of millions. Colby will pick her favourite successes and failures. Make sure your company doesn’t enter a new era it wasn’t expecting – history! Colby Stuart 19:30 Welcome by our Moderator Sjirk van der Goot, Executive Consultant and Founder, Perceive commercial management services 19:45 Part I: Goos Geursen: Branding is something we did in flatland Colby Stuart: The Evolution of Branding 20:45 Coffee break 21:15 Part II: Panel with the Speakers and our Moderator Sjirk van der Goot The panel is followed by an open discussion. Goos Geursen He has been working in the field of marketing-communication for some twenty five years until 1999. Moved from there towards a new field – a fusion between coaching, training, communication, gaming and consultancy. He has started his own firm in august 2001: Goos Geursen Bedrijvigheden (‘Busynesses’). Building bridges, solution focus and energywork are personal themes which he has applied widely in his working life: e.g. the integration of disciplines; coupling left brain information and right brain creativity, integration the inside with the outside, the abstract and the concrete, etcetera. Some topics in his current work: inspiring people and widening their views, assisting in giving birth to real visions, making passions free and facilitating in a sense of self for both individuals, groups and whole organzations. Got noticed by announcing a revolution in marketing and advertising thinking of the next decades in his book “Tijdens de verkoop gaat de verbouwing gewoon door” (During sales renovation still continues). Early October 1994 he published: “Virtuele tomaten en conceptuele pindakaas” (Virtual tomatoes and conceptual peanut butter). This book offers the building blocks for the latest development into personal and interactive marketing and communication. His latest book “Wie zijn ik?” (Who are I?) continues this new paradigm into more personal and spiritual fields of business. Other books: “Emoties & Reclame (Emotions & Advertising) and “Een hazewind op gympen” (A greyhound wearing sneakers), a publication on concept development. He is a visiting lecturer at various universities and other institutes. He is married and has two grown-up daughters. http://www.bedrijvigheden.nl Colby Stuart Creative Director, Quantum Brands My talent lies in creative and strategic thinking and concept development, which allows me to untangle and explain even the most complicated concepts or identity systems (quantum entanglement, the study of consciousness, international corporate organizations). I also teach this at the graduate level in courses that I have developed from my core thinking – about transferring the knowledge behind quantum mechanics and pattern relationships to the business world – something I call Applied Connective Dynamics (eg. Brand, Identity & Concepts: their Human Organization, Creativity & Communication). I also train and coach others how to do this. My favorite roles in my business life have been those where I lead creative processes and creative people. As an artist and a writer, I appreciate the talent and understand the drivers. As a business person, I understand that sometimes it requires a great deal of negotiation through a political landscape to land the creative work with clients and other more linear thinkers in an organization. This has always been a charming challenge to me. http://www.dutch-connection.net Sjirk van der Goot Executive Consultant and Founder, Perceive commercial management services Sjirk van der Goot is Executive Consultant and Founder of Perceive commercial management services, the professional services agency that empowers its customers to be more successful with their customers, employees, business partners and shareholders by supporting: 1. the renewal and improvement of their commercial management strategy, process & behavior and 2. a professional introduction of their new brands, products and services in the market. Perceive commercial management services provides research, advice, coaching, training, business development and interim management in the areas of branding, marketing, sales and communications. Sjirk has 20 years professional experience in a variety of commercial, management and consulting roles at major multinational companies like Hewlett Packard, Time Warner, Cap Gemini Ernst & Young and Cogent IPC. He graduated in Communication and Law from the Radboud University in Nijmegen, The Netherlands. Next to his work for Perceive Sjirk is also a popular party DJ and resident lecturer at the HAN University in Arnhem and Nijmegen. http://www.perceive.nl

Club of Amsterdam Journal, April 2005, Issue 45

Content Sellers as Brand Ambassadors News about Branding News about the Future Next Event Vision 20/20 Summit for the Future Report Recommended Book Future Tools for GrowthAgendaClub of Amsterdam SearchSubmit your articleContactSubscribe Sellers as Brand Ambassadors Sharon Drew Morgen, President / Founder,Morgen Facilitations, Inc. Sellers as Brand Ambassadors I’ve been hearing a lot – and speaking a lot – about branding lately. While I originally believed that branding was a visual cue used to give a company market share and name recognition, I have come to understand that branding is really an announcement: Of the promise the company gives to differentiate itself; Of the story the company tells to validate the buying experience; Of the relationships the company is willing to create; Of the satisfaction that customers buy; Of the collaboration the company generates with their buyers; Of the mission the company is expressing; Of the expectation the company offers the buyers. Great brands teach customers how to discover their own stories. Think about Harley-Davidson, or Nike. But the one piece I didn’t fully understand until recently, the piece I want to pass on, is the relationship aspect of branding: branding is NOT about product, it’s about customer service. It’s about people. It’s about relationships. Branding develops and maintains relationships; there is nothing else. The most difficult aspect of branding is not in getting the packaging, or the story, right. It’s in bringing your brand throughout your company. If everyone in your company is not living your brand, you have no brand. When I recently called FedEx and got an unpleasant, unhelpful person on the phone and told him I would use UPS next time, and his response was “That’s your prerogative,” I knew that FedEx was not branded. Every person – every single person – in your company must live with and breathe with your company brand EVEN IF THE REST OF THE WORLD DOESN’T KNOW YOU ARE BRANDED. In my company, my brand is collaboration. We all live it, breathe it, and aspire to bring it to our customers while working hard on understanding what it means for us. Minutely. And who is in the best position to bring your brand to the world? Your sales staff. They are they people who are the catalysts between your company and your prospects and customers. They are in the line of fire. They carry your promise, your product, and your values. So, while you are spending all that time and money on creating good products, remember that we’ve shifted from a product focus to a customer focus. Products don’t matter; customers do. Remember that your sales force are your brand ambassadors – not only for your customers and buyers, but as the pivotal function within your company to bring your brand into every department – and give them the tools they need to have your customers be able to answer the following question: As my friend, BJ Cunningham says: “What is your point? And why should I care?” News about Branding The Branding of ChinaBy BusinessWeek In October, Shelly Lazarus, chairman and CEO of Ogilvy & Mather, gathered together more than a dozen Chinese companies at the former estate of David Ogilvy in France to discuss branding. What did they learn? Beijing Bureau Chief Dexter Roberts and Asia Correspondent Frederik Balfour caught up with her at the annual BusinessWeek CEO Forum in Beijing to discuss the lessons that came out of the meeting. Here are excerpts of their talk: Q: Do Chinese companies really understand what branding is?A: You start with the desire — they think branding is important, and they want to understand what a brand is. But they don’t have any experience. If you haven’t grown up with brands it’s hard to understand them. There’s a lack of experience in what a brand is what it takes to build a brand. Q: Do you think there are real Chinese brands?A: Is Lenovo a brand? No. Is Haier a brand? No. They are brand names and aspire to be brands. But they have to understand that branding is about the relationship with people — both intellectually and emotionally. They have to have a consistent proposition they put in front of people. Yes, there are brands in China. But overseas, Chinese brands are just beginning in areas like consumer electronics. Q: A lot of Chinese bosses don’t believe in consumer research. Is that an obstacle to their brand-building goals?A: It’s crazy to spend any money until they figure out what lies in the heads and hearts of consumers. A new high in mobile brandingMobile virtual network operator Dutch PhoneMe is demonstrating true niche marketing by branding itself to appeal to cannabis users. The branded service name is “PePtalk” (slogan: “Pep your Addiction”!) and the logo sports a hemp plant leaf. Strand Consult, which has been tracking the rise of MVNOs (a.k.a. “discount mobile operators”) in Europe, says the service is typical of sub-branded discount services in that it has a well-defined demographic target. Not only is cannabis legal in Holland, but around 675,000 people frequent the coffee shops that sell it. Strand is also upbeat about PePtalk’s chances of success. Branded discount mobile services have been enormously successful in markets like Denmark, where discount operators today account for 20% of the mobile market. News about the Future Arctic Gas Hydrate ResearchGas hydrates represent an enormous possible energy source in Arctic Canada. However, they also pose a hazard to conventional oil and gas exploration and possibly represent a significant source of greenhouse gas. At the present time however knowledge about distribution and stability of Arctic gas hydrates is sparse. This is highlighted by a number of hydrate-related blow outs over past years. Permafrost researchers at the GSC are world leaders in Arctic gas hydrate studies, collecting the first intrapermafrost hydrate samples and developing, in collaboration with Russian co-workers, unique laboratory testing apparatus. In collaboration with the Japan National Oil Company (JNOC) and the US Geological Survey, the GSC is leading an international science program based on the first hydrate-dedicated hydrocarbon exploration well drilled in the Mackenzie Delta, NWT in early 1998. This project (JNOC/GSC Arctic Methane Hydrate Research Well Program) holds the potential for appraising the economic potential of Arctic gas hydrates and for learning first hand about the distribution of hydrates in nature. It will undoubtedly lead to better resource and hazard assessments and should have important impacts on Canadian energy and envionmental policy. Mobile Three-Dimensional ComputingThe emerging mobile 3D market will likely hit critical mass in the next year or two. Here’s what you need to know about this new market, software standards and hardware developments for the technology. Three-dimensional (3D) computer technology has elbowed its way to a position of prominence over the past decade to emerge as a major force in the world of digital media. Thanks to its incredible adoption rate within the computer game industry, and an increasing presence on the World Wide Web, 3D is now pervasive on traditional computing devices. In much the same way that 3D is taken for granted by users of desktops, laptops and dedicated game consoles, the mobile computing industry is poised to experience a similar revolution. Although the hardware and software technologies that make mobile 3D possible are currently between five and 10 years behind traditional 3D in terms of overall capabilities, the mobile 3D market is maturing between two and three times faster than its predecessor and is on track to reach critical mass in the next year or two. Specifically, a new generation of hardware-accelerated mobile devices will soon be joined by a suite of emerging 3D software standards that gives developers the ability to create interactive content and applications that haven’t been possible before. Next Event: Wednesday, April 27 the future of BrandingWednesday, April 27, 2005reception: 18:30-19:30, conference: 19:30-22:15location: PricewaterhouseCoopers, Prins Bernhardplein 200, Amsterdam [next to Amstelstation], free parking. Goos Geursen: Branding is something we did in flatlandColby Stuart: The Evolution of BrandingModerated by Sjirk van der Goot Vision 20/20 The Vision 20/20 project final report is availableBy the Australian Communications Authority Vision 20/20 was a foresight project, designed to develop a greater understanding about the future of communications and the consequences for regulation. Following on from the preliminary report released in August 2004, the final report: provides a holistic framework to examine the future strategic landscape identifies the best possible outcomes and pre-conditions covers the emerging IP-based architecture, digital content and convergent business models in more depth provides a more substantive assessment of the issues related to digital participation places current regulatory assumptions under more scrutiny and provides possible direction on strategic action. The project has been a collaborative project, with approximately 200 people in Australia and internationally having participated through interviews, workshops and discussion. The ACA hopes the report will contribute to strategic thinking and discussion about future regulatory approaches within government, industry and the wider community. Summit for the Future Report 2005 Summit for the Future 2005 The Club of Amsterdam released the Summit for the Future Report. You can download it for FREE [190 pages, pdf, 2,77MB]: https://clubofamsterdam.com/2020/10/27/summit-for-the-future-2005/ Recommended Book The 22 Immutable Laws of Brandingby Al Ries, Laura Ries As it becomes increasingly associated with impressive corporate gains realized in recent years by companies ranging from FedEx and Rolex to Starbucks and Volvo, “branding” has developed into one of the marketing world’s hottest concepts. And for good reason, contend well-known strategist Al Ries and his daughter Laura Ries in The 22 Immutable Laws of Branding: How to Build a Product or Service into a World-Class Brand. “Marketing is building a brand in the mind of the prospect,” they write. “If you can build a powerful brand you will have a powerful marketing program. If you can’t, then all the advertising, fancy packaging, sales promotion and public relations in the world won’t help you achieve your objective.” A no-holds-barred look at a diverse collection of successful–and not-so-successful–branding efforts undertaken by these and other high-profile firms, their book distills the most critical principles involved into a series of clear rules with straightforward titles such as The Law of Expansion, The Law of Contraction, The Law of Consistency, and The Law of Mortality. While some of their suggestions may at first seem counterintuitive, together they compose a logical blueprint for success in today’s ever-more-competitive environment. – Howard Rothman Future Tools for Growth European Futurists Conference Lucerne 10-12 July 2005By Georges T. Roos, Futurist, Managing Director of European FuturistsConference Lucerne Foresight forms better decisions – this is a simple truth, yet not easy to achieve, since the future is hard to predict (or as Niels Bohr put it: “Prediction is difficult, especially about the future.”). The science of the future offers a variety of tools, starting from scenario techniques, trend analysis and extrapolation, all the way to strategic simulations and horizon scanning. The question is: How do we use these future tools to create a business gain? How do we use them to be a decisive step ahead of the competitors? In their search for reliable assumption concerning new business opportunities, new markets, and new policies I see many companies and organisations working hard to achieve a quantum jump in their foresight programmes. Most of them know that the answer to those challenges isn’t a simple prediction. Yet, it is imperative to better understand trends, challenges and possible disruptive changes – not tomorrow but today in respect to the impact of the decisions taken today on the times to come. Good foresight results from a combination of a profound understanding of its own business as well as a sophisticated future intelligence. It needs both: Futures experts, who have an advanced knowledge of methods and approaches for futuring, and decision makers, who fully understand the chances and limits of forecasting. Good decisions for the future are therefore dependent of a true dialogue between future experts and decision makers. The European Futurists Conference Lucerne in July 2005 (10-12) aims for both: Improving futures experts’ skills and improving the future literacy of decision makers. For that, some of the leading futurists (Patrick Dixon, Michael Jackson, Matthias Horx to mention only a few) and business leaders will share their insight and experiences in how to shape the future. Club of Amsterdam Agenda Club of Amsterdam Season 2004/2005 .April 27, 2005 the future of Branding .June 1, 2005 the future of Robotics .June 29, 2005 the future of Philosophy Club of Amsterdam Open Business Club :

the future of Water, March 2005

Club of Amsterdam pdf version SupporterPricewaterhouseCoopers Water as a commons, water management as a public cause As water is vital for life and shapes economic development, water has always been a focus of public concern and public action. However, changing ideas on governance of water, changing pressures on supplies and new debates about the crises linked with water also make this an important time for new public debate. This presentation will discuss how the perspective of water as a commons is shaping and changing water provision from perspectives of consumers and managers, particularly for the ‘services’ of water supply and irrigation. It will also look at emerging global questions on water management, and the challenges for public agencies and consumers to ensure water provision as planned by the Millennium Development Goals and other international conventions affecting water. The potential synergies, paradoxes and conflicts between these different proposed transformations for the consumer will also be debated. Linden Vincent Investing in Water Industry World wide turnover in the water and wastewater sector in 2004 was estimated at US$ 400 bln, with an expected* increase of 50% to US$ 605 bln in 2009. The United Nations** stipulates that per year additional investments of EUR 100 bln are needed to catch up with the growing demand. Apart from these massive investments, the quest for fresh water will result in privatisations of public organizations and the implementation of new breakthrough water technologies worldwide. Daco Enthoven Engendered or endangered: what is the future of water resources management? The achievement of the MDGs is setting up the rhythm of the international development agenda. Water as a cross cutting issue of development is an obvious starting point for various interventions around the world. While traditional perspectives of water developers and managers could tend to favour increased coverage, sustainability requires policies and practical interventions that promote efficiency, effectiveness and equity as basis for the transformation. The presentation will highlight that while water resources are developed and managed by humans for humans, the relationships of power, access, use and control are so different and diverse that often well intended efforts may have negative impacts on the most vulnerable risking the same development goals they are supposed to fulfil. The challenge of moving from theory to practice will also be discussed. Maria Arce 19:30 Welcome by our Moderator Homme Heida, Promedia, Member of the Club of Amsterdam Round Table 19:45 Part I: Linden Vincent: Water as a commons, water management as a public cause Daco Enthoven: Investing in Water Industry Maria Arce: Engendered or endangered: what is the future of water resources management? 20:45 Coffee break 21:15 Part II: Panel with the Speakers and our Moderator Homme Heida Linden Vincent Professor of Irrigation and Water Engineering Wageningen University and Research Centre Linden Vincent is Professor of Irrigation and Water Engineering at Wageningen University, previously working in academic and research institutions focused around international development and water management in the United Kingdom. Alongside this, she has worked as a consultant and expert in irrigation, rural water supply provision and water management in a number of southern countries. Her current research includes work on technological and institutional options in resolving water scarcity, groundwater-based irrigation and local water management institutions. http://www.dow.wur.nl/NR/exeres/195AA5BA-C115-4BF7-B503-8A37F361E60F.htm Ir Drs Daco J.J. Enthoven Founder, maxxFountain Water Fund Mr. Enthoven (50) has a background in technology, marketing and venture capital. After graduating from the Technical University of Delft, he worked as an analist at JDP Consult in the Netherlands and Congo-Brazzaville. Mr. Enthoven went on to complete his MBA at the University of Rotterdam and worked alongside his studies at Rodamco Fund as an investment executive. In 1985, Mr. Enthoven moved as an account manager to McCann Erickson and later as marketing director to BBDO Netherlands. In the 1990’s he started Maxx Business Development that implemented marketing projects for DSM, Toyota, Mitsubishi, KPN, PinkRoccade and Unisys as well as the Dutch Justice and Economy ministries. Beginning in 2000, Mr. Enthoven expanded into venture capital. As director of Twinning’s Amsterdam region, he was involved in all aspects of the startup and rollout of 50 IT related companies, including funding, organisation, technical development and commercial activities. Mr Enthoven has a sharp eye for opportunities in freshwater development. In early 2003, he launched MaxxFountain Water Investments that aims to invest in highly qualified water related companies with innovative technologies and good market potential. Mr Enthoven speaks fluent French, English, German and Dutch He is a passionate mountaineer and ice skater like the Netherlands’ Elfstedentocht ice skating marathon. http://www.maxxfountain.com Maria Arce Executive Secretary Gender and Water Alliance Maria Arce Moreira is the Executive Secretary of the Gender and Water Alliance. Originally from Bolivia and a civil engineer by academic formation, the main areas of her working experience relate to human settlements, urban environmental management, participatory processes and organisational development in various Latin American and African countries. http://www.irc.nl http://www.genderandwateralliance.org Homme Heida Promedia Member of the Club of Amsterdam Round Table Homme Heida is a generalist by heart, who worked as a journalist for several mass media like Algemeen Dagblad, Tros Aktua and publishing group VNU. After ten years he started his own bureau Promedia: company journalism, which slowly changed into business journalism. Now back again with larger media, he is editor-in-chief of Global Dutch, a magazine for Dutch entrepreneurs, who are active in foreign countries. Homme Heida has a continuing interest in a more philosophical approach of ‘being there’. His views on the future are very much based on new technologies. “Humans change only slowly by evolution. Technology will speed it up”, he argues. His credo is: ‘living body and soul’, which means to him a sportive challenge as well as an intellectual one. From the Amsterdam marathon till the Club of Amsterdam.

Club of Amsterdam Journal, March 2005, Issue 44

Content The Gender and Water Resource Guide News about Water News about the Future Next Event Desert Knowledge Australia NEW: Summit for the Future ReportRecommended Book Enculturated Management Models – the Need of a Globalised World Agenda Club of Amsterdam Open Business ClubClub of Amsterdam SearchSubmit your articleContactSubscribe The Gender and Water Resource Guide The Gender and Water Resource Guide Integrated Water Resources Management (IWRM) is a cross-sectoral policy approach to respond to the growing demands for water in the context of finite supplies. Policy makers, analysts, international organizations and governments have sought consensus on principles to guide the setting of priorities, policymaking and the elaboration of specific initiatives. Key points include: Water should be treated as an economic, social and environmental good; Water policies should focus on the management of water and not just on the provision of water; Governments should facilitate and enable the sustainable development of water resources, including a regulatory framework; Water resources should be managed at the lowest appropriate level; and There should be recognition that women play a central role in the provision, management and safeguarding of water. UNDP’s [United Nations Development Programme] water strategy draws on the thinking behind the global IWRM policy discussion and focuses on capacity-building for the governance of water resources and the aquatic environment. It is also linked to four UNDP focus areas: poverty reduction, livelihoods, environmental protection and gender equality. Introducing GenderPoor targeting, inequitable distribution of benefits and burdens, and poor operation and maintenance structures have hindered development projects aimed at addressing issues of sustainable development in water resources management. Community participation and management approaches have failed to address these issues largely because communities are often seen as a collection of people with a common purpose. Gender refers to the roles and responsibilities of men and women and the relationship between them. Gender does not simply refer to women or men, but to the way their qualities, behaviours and identities are determined through the process of socialization. These roles and responsibilities are culturally specific and can change over time. Gender is seen as the social construction of men’s and women’s roles in a given culture or location. Within this overall context, UNDP has defined its gender approach as: Taking account of gender concerns in all policy, programme, administrative and financial activities, and in organizational procedures, thereby contributing to a profound organizational transformation. Specifically… bringing the outcome of socio-economic and policy analysis into all decision-making processes of the organization, and tracking the outcome. This includes both the core policy decisions of the organization, and the small, everyday decisions of implementation. Maria Arce, Executive Secretary, Gender and Water Alliance Maria Arce is a speaker at our event about the future of Water on March 30th. News about Water 360 million Chinese without safe drinking water; chronic shortages in citiesby Asia AFP More than 360 million rural Chinese remain without safe drinking water and cities are facing chronic supply shortages, raising serious health concerns, senior officials warned. Zhai Haohui, vice minister of water resources, urged the government to devote more money to tackling the issue, the China Daily reported. “Priorities of the government investment should be given to the construction of more projects capable of supplying clean drinking water for all people throughout China, particularly the millions of rural people plagued by unclean drinking water,” he said. “Hundreds of thousands Chinese are afflicted with various diseases from drinking water that contains too much fluorine, arsenic, sodium sulfate or bitter salt,” said Wang Shucheng, minister of water resources. Zhai, the vice-minister of water resources, said the plan was to provide safe drinking water for all rural people by 2020. 2005 Stockholm Water PrizeThe Center for Science and Environment, based in New Delhi, India, won the Stockholm Water Prize “For a successful recovery of old and generation of new knowledge on water management, a community-based sustainable integrated resource management under gender equity, a courageous stand against undemocratic, top-down bureaucratic resource control, an efficient use of a free press, and an independent judiciary to meet these goals.” The Centre for Science and Environment (CSE) is an independent, public interest organisation which aims to increase public awareness on science, technology, environment and development. The Centre was started in 1980. For more than two decades, CSE has been creating awareness about the environmental challenges facing our nation. Searching for solutions that people and communities can implement themselves. Challenging India to confront its problems. Inspiring it to take action. Pushing the government to create frameworks for people and communities to act on their own. News about the Future LeitraThe Leitra is a new type of non-motorized vehicle designed for commuting, shopping, distribution of light goods, recreation and touring. The international term for this type of vehicle is a velomobile. It is fast, but not designed specificly for racing. The primary considerations for the design of this tri-cycle with full fairing were: Safety in normal traffic, cycle comfort in cold, windy and wet weather, sufficient payload for touring and shopping, reliability in daily operation – also in wintertime. Vitamin Enriched’ Rice Reignites GM Debateby BBCThe genetically modified food debate has flared up again after it was reported British scientists have developed a new GM strain of “golden rice”, which produces more beta-carotene than before.The strain produces about 20 times as much as previous varieties, the BBC reported.The human body converts beta-carotene into vitamin A, and the breakthrough could help reduce deficiency of the vitamin and childhood blindness in developing countries, the report said.The new variety has been developed at the British laboratories of the biotechnology company Syngenta.The BBC said Syngenta would make the rice available for free to research centers across Asia, who will, if they are given the go-ahead by their governments, begin field trials. Next Event: Wednesday, March 30 the future of WaterWednesday, March 30, 2005reception: 18:30-19:30, conference: 19:30-22:15location: PricewaterhouseCoopers, Prins Bernhardplein 200, Amsterdam [next to Amstelstation], free parking. Linden Vincent: Water as a commons, water management as a public causeDaco Enthoven: Investing in Water IndustryMaria Arce: Engendered or endangered: what is the future of water resources management?Moderated by Homme Heida Desert Knowledge Australia  Desert Knowledge Australia To live and thrive in desert regions, people require particular knowledge and know-how. Australia has extensive scientific and technical knowledge as well as thousands of years of accumulated indigenous expertise and other skills relevant to desert livelihoods. The knowledge that resides within inland Australia – individually and collectively – about successfully developing and sustainably living in harmony with these arid lands is of great value. These abilities have commercial potential in other desert countries facing problems such as installing renewable energy supplies, encroaching desertification, productive land management and service delivery over large distances to highly dispersed small communities. Knowledge ClustersNatural Resource ManagementPeople living and working in rangeland areas have indisputable know-how and technical skills in managing these lands. With an initial focus on the market potential of the many native food and medicinal plants used by Aboriginal people, this cluster is addressing horticultural, wild harvest, intellectual property, marketing and research requirements for this unique and valuable industry. Technical SolutionsThis cluster explores the physical infrastructure and technical services for desert communities. Areas include building, design and construction, water and energy use, waste disposal, transport and communications. Health, Education and Social ServicesPrimarily focussing on efficiency and methodology of remote delivery of health and educational services, this cluster will distil knowledge of better systems of governance and key service delivery. Towards a Solar RegionRenewable energy presents many opportunities for the knowledge economy in desert Australia. This cluster focuses on the development of viable renewable energy alternatives. Graduate Centre for Desert KnowledgeLocal bodies already host many post-graduate students. This cluster will work actively in partnership with Australian and international universities to co-ordinate and facilitate an expansion of post-graduate study across in-land Australia. To assist with this, a comprehensive list of suggested projects and support resources has been compiled and published. Sustainable CommunitiesThis cluster is working to improve regional outcomes by integrating economic, social and environmental knowledge. The program focuses on how local and remote communities can best interact with business and industry, in particular art and tourism, to improve regional life. Summit for the Future Report 2005 Summit for the Future Report 2005 The Club of Amsterdam released the Summit for the Future Report. You can download it for FREE [190 pages, pdf, 2,77MB]:  https://clubofamsterdam.com/2020/10/27/summit-for-the-future-2005/ Recommended Book Oceans 2020: Science, Trends, and the Challenge of Sustainabilityby Gotthilf Hempel, C. P. Summerhayes, John G. Field, IOC, SCOR, SCOPE Oceans 2020 presents a comprehensive assessment of the most important science and societal issues that are likely to arise in marine science and ocean management in the next twenty years. Sponsored by the Intergovernmental Oceanographic Commission (IOC), the Scientific Committee on Oceanic Research (SCOR), and the Scientific Committee on Problems of the Environment (SCOPE), the book brings together the world’s leading ocean scientists and researchers to analyze the state of marine science and technology, identify key scientific issues for sustainable development, and evaluate the capability of scientists, governments, and private-sector stakeholders to respond to those issues. Oceans 2020 suggests what can be done about major marine environmental issues through the better development and application of marine science and technology, focusing on the issues that are most closely related to human and sustainable development. It will help guide countries in developing their marine science and technology strategies and priorities and is an essential source of information for policymakers, government officials, resource managers, scientists, the media, and all those concerned with the current and future health of the oceans. Enculturated Management Models – the Need of a Globalised World Enculturated Management Models – the Need of a Globalised Worldby Leif Thomas Olsen, International Centre for Consulting Excellence (ICfCE) Anthropologist Melville Herskovits’ wrote that ‘Given the premise, the logic is inescapable’, and psychologist Harry Triandis described culturally derived premises as “unstated assumptions, standard operating procedures, ways of doing things that have been internalized to such an extent that people do not argue about them”. So how come the so-called ‘international community’ so often, in spite of their lead agent’s (IMF – International Monetary Fund) failings in the handling of two major economic crises of the 1990s, still make the mistake to believe that the Washington Consensus has universal following? Could the answer not be that this Washington Consensus is in itself a culture, with its own culturally derived “unstated assumptions”? A string of ‘formulas’ may help to explain the links between culture as a phenomenon and the action we take in the name of it. Let me here suggest that our everyday logic is heavily influenced by the following interrelated developments: On the Social Level (LS): Cultural Values (CV) + Environment (E1) = Cultural Application (CA) On the Empirical Level (LE): + Cultural Application (CA) + Experience (E2) = Cultural Premise (CP) On the Logical Level (LL): Observations (O1-n) + Cultural Premise (CP) = Cultural Conclusion (CC) On the Action Level (LA): + Cultural Conclusion (CC) + Resources (R1) + Resolve (R2) = Cultural Behaviour (CBe) xplained in simple English this means that the application of our cultural values will be shaped by the environment we operate in. For instance, a newly arrived Chinese immigrant to the US may act differently in a given situation in the US, compared to what s/he would have done in China, not necessarily because of an immediate change in his/her cultural values, but because the US environment (in which s/he now operates) is very different from China, making the ‘normal’ behaviour impractical, or even unrealistic. As s/he gains experience from operating in a ‘new’ environment, this experience will also start to affect his/her premises (underlying assumptions). This means that instead of assuming a certain type of development based on past experiences, s/he will now begin to assume different types of developments, based on fresh experiences in the new environment, combined with the ‘old’ references that s/he still retains. Once these new premises start to ‘stick’ in his/her consciousness, a new type of logic will develop, one that most probably can be said to position itself somewhere between the old logic s/he used to apply, and the prevailing logic in his/her new environment. Armed with this new logic, and given whatever resources and resolve s/he has and/or can muster, s/he will act in whatever way s/he now finds ‘logical’. No doubt is this not at all a linear process of development or change, nor one where the different steps always will reveal themselves as individual steps. However, all of them must be passed through before his/her action will change as a direct consequence of the new cultural influences s/he is exposed to. Having accepted this it soon becomes understandable why it is so difficult to (e.g.) introduce management models developed in one cultural setting into another cultural setting. As any management model constitutes the ‘essence’ – in fact the distillate – of all the thinking that went into the development of it, the model itself equals the ‘cultural conclusion’ in the formula outlined above. To simply try to share the observation (such as poor competitiveness or low profitability) and then force the management model (i.e. the conclusion) onto the situation, is bound to fail – no matter how well it worked in the environment where the model was first developed. If the cultural premises (developed from the ‘social’ and ’empirical’ levels preceding the ‘logical’ level where it is applied) upon which the management model is based, are not in place in the culture in which the model is going to be applied, it is frankly speaking not going to succeed. Let me take just one example: Most management models developed in the West tend to equal ‘seniority’ with hierarchical positions. But in most Asian societies is this just one aspect of seniority, affecting the authority it carries. Quite obviously is age an important seniority-issue in the East, but so is the issue of relationship. So does for instance social practices in Vietnam (still) request even a small child to treat his or her younger cousin as an older sibling, if his/her parent is younger than the cousins’ parent who is the brother or sister of the child’s own parent. Complicated? Perhaps to a Westerner, but to a Vietnamese this is a “standard operating procedure”. And if one grows up being taught that that is the way to relate to (and as seniority is crucial, also ‘treat’) family members, it is not strange that one’s view on how to relate to and treat future colleagues also becomes different from that of a Westerner. So what do I want to suggest from all this? In the name of a more even-handed globalisation process, offering also ‘the Rest’ the equal opportunity that “the West” so often stresses, I suggest a marked effort to enculturate the management models that universities and MBA programs teach, helping local students and professionals alike to actually see the forest for of all the trees. Starting in Asia, the International Centre for Consulting Excellence (ICfCE) is in the process of setting up a network of Think Tanks, particularly targeting societies where Western management models and techniques are regularly taught (and/or exported to through a multitude of bi- and multilateral projects) – in spite of the receiving society’s often very obvious differences in culturally derived premises when compared to those upon which the models themselves are based. By actually reversing the process that created the model in the first place, and identifying and replacing the invalid premises, the task of these Think Tanks is to develop enculturated management models – based on that particular culture’s uniqueness and strong points, while still making best use of the vast research, experience and know-how that went into the model in the first place. Club of Amsterdam Agenda Club of Amsterdam Season 2004/2005 .March 30, 2005 the future of Water .April 27, 2005 the future of Branding .June 1, 2005 the future of Robotics .June 29, 2005 the future of Philosophy Club of Amsterdam Open Business Club  

Club of Amsterdam Journal, March 2005, Issue 43

Content Q&A with Daco Enthoven Q&A with Linden Vincent News about the Future Next Event Ecological House of the Future Summit for the Future: Video Recommended Book Office of the Future Agenda Club of Amsterdam Open Business ClubClub of Amsterdam SearchSubmit your articleContactSubscribe Q&A with Daco Enthoven Daco J.J. Enthoven Founder, maxxFountain Water Fund Club of Amsterdam: The Water Industry is known as being a conservative industry. Nevertheless major changes ahead create opportunities for new ventures. Can you briefly describe the key areas of development? Daco Enthoven:Trends Increasing consumption: global consumption has increased eightfolf over the last 200 years and is expected to double over the coming 20 years Old water and wastewater systems leading to leakage percentages of 50% Increasing water tariffs Drivers: Changing regulations and water directives leading to new standards Srtingent directives Consolidation in the industry Promising technologies including low energy consumption     Key areasDesalination projectsWaste water treatment technologiesEnergy recoverySpillage & leaking controlPipeline renovationDesinfection systems     Technologies     Membrame technologies including reversed osmosisUV technologiesUltrasound sludge treatmentBacterial waste water treatmentprocess monitoringEnergy recovery     Today, there are still almost 1.1 billion people who have inadequate access to water and 2.4 billion without appropriate sanitation. What are the key commercial avenues dealing with this? Daco Enthoven:     Increasing privatisationsOutsourcing of services of public companiesRapid expansion of low energy water treatment systems Q&A with Linden Vincent Linden Vincent, Professor of Irrigation and Water Engineering Wageningen University and Research Centre Club of Amsterdam:Each year 80 million additional people will tap the earth’s water. In the past century, global water withdrawals have increased almost tenfold. Some countries have abundant, untapped stores of water to support growth well into the future. But others are already using most of their water, and major increases in supplies will be expensive. How can developed countries adapt to these changing circumstances? Linden Vincent: It’s the energy, innovation and loyal commitments of local groups, agencies, and capacities of national states (and how they work with global funding and knowledge agencies, that make people find means to overcome shortages of water – not only money, per capita income or levels of ‘development’ per se. Among ‘developed’ countries, policies have include transformation of water use patterns (crop diversification and exchange around water rights), to gain more income from available water and thus import good with higher water demands has been one approach (called ‘virtual water’ policies, where water shortages are also resolved through trade and sound political networks). Technological changes have also come: metering and prevention of wastage, reuse of treated wastewater and better control of water disposal are other options. But the most important for changing circumstances is also better dialogue and negotiation with users over their services, and their involvement in choices about future services. Australia and South Africa are both countries where a proportion of the water tariff charged for water goes directly to fund research, and representatives of those who pay for water also help to pay for this research. ‘Developing counties’ have also found ways to share available scarce water better and prevent wastage and theft: there are alternative paradigms to high infrastructure investment and new charges to commercial users. For example, Thailand has had a major programme in the past to diversify its agriculture, which also changed water use patterns. In India, programmes have included watershed management that reduces runoff and environmental degradation, new community institutions that manage local water rights better, and better control of electricity supplies and introduction of smaller decentralised power supply units that may restrict excessive pumping of groundwater. Rural water has to be shared by growing cities. How can we achieve greater efficiency in the use of water and fair allocation? Linden Vincent: I think it’s important not to make sweeping generalised statements about stresses between rural and urban water supplies. Growing cities often have to import their water supplies, and it is local areas sharing these abstraction areas, and also absorbed by peri-urban growth, that face the biggest challenges if water is really inadequate for all. Not all rural areas are threatened by growing cities. Some of the designs and procedures in use in areas with reticulated supplies (piped systems) across urban and rural areas that face water supply limits have included: lower allowances per capita (while ensuring quality is good); rationing access times; changing policies across the year as levels of scarcity change with available water supply, in system modernisation to limit losses and modulate peaks and demands of supply, and education to change consumption patterns (never leave a running tap!) and use water-saving appliances in our homes. Being downstream of major urban and irrigation developments can also bring risks for rural areas. Then projects do have to look into upstream-downstream relationships, to see if they can build new institutions that help people share water in stress periods. There are examples of’ spatial water institutions that operate ‘ad hoc’ to broker actions between upstream-downstream users during scarcity periods (in Bali for example). Elsewhere, there are discussions of how users in upstream and downstream areas might share or trade rights, some do not use rights in bad years and gain more benefits in good years. Australia and Mexico are good examples of countries facing periodic insufficiencies of water, that have worked to build spatial water institutions that can encompass urban-rural dilemmas and weather sequences of dry and wet years between users. Efficiency is not a magic word, and I do not think it is the most important performance criteria for system operations. Saving leaks and reducing any wastage is important, but technologies will also need some surplus water to run with, and costs and operational needs are important too. Over-high efficiencies can be a sign that there is a problem in a network – that water is not getting through properly to an area! It is important to actually think about the service you want to provide, and what demand is prioritised to supply. The entitlements that communities feel they have to local water sources are fundamental in determining how water sources can really be shared. Reliability, safety, adequacy, equity and accountability are also other criteria for water supply systems that water users also look for, increase community pride and involvement in their water services, and that people are often prepared to pay more for. UN-HABITAT estimates that in 2001 there were 924 million slum dwellers in the world and that without significant intervention to improve access to water, sanitation, secure tenure and adequate housing this number could grow to 1.5 billion by 2020. Are there positive scenarios? Can you give as an example? Can you confirm? Linden Vincent: These estimates are real, and alarming but there are positive scenarios. For eample you can look on the internet for projects in Bangalore in India, Dacca in Bangladesh, and Dar Es Salaam in Tanzania, to mention only a few cities where agencies, local and international NGOs, civil society groups and UN organisations (like WHO and UNICEF) are working for better water services in slums. Actions can often involve linkages with community representatives, means to recognise the presence of people who may not otherwise have land rights or formal addresses – for example through ration cards, identity cards etc, and ways to cut through bureaucracy to get connections at good prices for groups. These programmes are also integrated with hygiene education in schools and user groups. The poor can pay a lot for their water to be carried in and to get illegal connections, and they will make good connections if they can. Also, there have been some innovative projects to access local water – often mega-cities depend on large reticulated supplies from distant reservoirs that can exclude non-registered users. So in many towns – like Delhi for example -, people have also looked to reuse local water, treat it, or tap local groundwater through tube wells to supply ‘slums’, with water sourced through communal stand pumps. This local provision also can be better supported by local committees. Sewerage is a bigger challenge, but also people are active to share designs and find new ones – of course historically design from rural Africa on latrine and septic tanks have had a big influence but now engineers from America – particularly Brazil – have looked to see how designs for ‘simplified sewerage’ can serve more densely populated areas. While local designers are central in helping solve problems, international agencies and NGOs like WaterAid, and WHO and the World Bank have helped in stimulation of new local practices as well as transfer and adaptation of known designs locally in slum areas. Again, a lot depends on how the local government sees and accepts urban growth to recognise ‘slums’ and give access to better, recgonised low-cost housing. One important approach is to see urban growth as inevitable and dynamic, as bringing in migrants that, while they are poor and face many problems, also are vibrant, have local livelihoods that generate income, will contribute their time and labour in support, and are interested to work on their problems for their own future. Slum dwellers are not passive problem groups. There are drivers for change with groups in slums via local action and group representation, and new technological options locally, as well as finding ways to meet bureaucratic requirements to connect to supplies. news about the future Rinspeed SensoThe Rinspeed designed the Senso concept car with Rinspeed and Bayer MaterialScience.This project also involves a sophisticated system of sensors developed by the Universities of Zurich and Innsbruck. Smart Surface Technology, a new 3D-formable electroluminescent film from Bayer MaterialScience and Lumitec, uses biometric data and other information to create an appropriate level of light for the driver, thereby having a positive effect on him/her. Fish-farming BreakthroughJapan has spent decades developing and refining highly advanced fish-farming techniques. Many of those efforts came to fruition when the first consignment ever of farmed bluefin tuna, a fish that fetches extremely high prices, was shipped commercially. In a related development, a major supermarket has announced plans to sell flounder that has been farmed without the use of antibiotics. The technology of fish farming, a practice that offers advantages in terms of food safety and conservation, is advancing rapidly. Next Event: Wednesday, March 30 the future of WaterWednesday, March 30, 2005reception: 18:30-19:30, conference: 19:30-22:15location: PricewaterhouseCoopers, Prins Bernhardplein 200, Amsterdam [next to Amstelstation], free parking. Linden Vincent: Water as a commons, water management as a public causeDaco Enthoven: Investing in Water IndustryMaria Arce: Engendered or endangered: what is the future of water resources management?Moderated by Homme Heida Ecological House of the Future  Ecological House of the Future Architect, Eugene Tsui (AIA, NCARB, APA, Ph.D.), has been called, “the seminal architect of the 21st century”. Why? Through many years of research and application Dr. Tsui has developed an all-encompassing applied philosophy based upon the profound study of nature’s processes, organisms, structures and materials at a multitude of levels, from sub atomic particles to the kineseology of insect and animal anatomy, to the ecological relationships of living habitats, and then applies this knowledge to the design and construction of our built environment. The results are a dimension of design unlike anything in previous history. Eugene Tsui: “The world has far too few dreamers and far too many ambitious conformists. If we are to fulfill our destiny and become all that we can become as individuals in the family of humanity, then we must listen to our inner voices and consider the source of our life on earth. We must never forget that as we heighten and deepen our understanding of ourselves and of nature, so shall we raise and strengthen the consciousness of the whole of humanity.” Impressions from the Summit for the Future 2005 The Summit for the Future turned out to be a fantastic event. With delegates from than 30 countries, 22 partners, 40 high quality speakers – a great athmosphere producing inspiring discussions, interdisciplinary insights or simply energy for innovation! Summit for the Future 2005 Video Recommended Book The Hidden Messages in Waterby Masaru Emoto The Hidden Messages in Water is an eye-opening theory showing how water is deeply connected to people’s individual and collective consciousness. Drawing from his own research, scientific researcher, healer, and popular lecturer Dr. Masaru Emoto describes the ability of water to absorb, hold, and even retransmit human feelings and emotions. Using high-speed photography, he found that crystals formed in frozen water reveal changes when specific, concentrated thoughts are directed toward it. Music, visual images, words written on paper, and photographs also have an impact on the crystal structure. Emoto theorizes that since water has the ability to receive a wide range of frequencies, it can also reflect the universe in this manner. He found that water from clear springs and water exposed to loving words shows brilliant, complex, and colorful snowflake patterns, while polluted water and water exposed to negative thoughts forms incomplete, asymmetrical patterns with dull colors. Emoto believes that since people are 70 percent water, and the Earth is 70 percent water, we can heal our planet and ourselves by consciously expressing love and goodwill. Office of the Future  Ars Electronica FuturelabThe Ars Electronica Futurelab is developing prototype components for everyday use in the telematic office of the future. The primary objective of this multi-phase research project is to integrate currently available technologies into ergonomically and beautifully designed scenarios. An integral part of this is subjecting conventional concepts and visions to tests of their viability. Objects and pieces of furniture have been custom-designed for the purpose of evaluating these concepts and visions, and thus offer exhibition visitors a demonstration of current possibilities.  Digital Corporation Finland: Office of the FutureFinland is about one and a half times the size of Britain with a population of five million. Technically it is advanced, having more homes connected by cable network than anywhere else in Europe, and the highest density of mobile phones. Digital is one of the world’s leading computer manufacturers. Their office in Helsinki was originally designed along traditional lines, with dedicated office space surrounded by high partitions. It was overcrowded, and people could neither see nor talk to each other. The Office of the Future is modelled on a television news room. The centre is busy and exciting with information flowing round giving a creative atmosphere. There are quiet pools, and ‘the best four person conference room’ – a garden swing. Participation in the design process and a free flow of information to and from the project team were critical in making a success of the project.  The metamorphisis room. A room where anything can be changed.Martela-Lab can quickly be transformed. In less than an hour the room can be converted from an open-plan office to a cellular office or conference room. By moving walls and ceilings, and changing colors and lighting, you can create a number of brand new rooms. “The lab is a brand new concept and we feel it’s fun to offer our customers this service. We also believe that the lab is a great help and benefit for architects, a crucial target group for us. At this time the lab is only available in Stockholm, but if it works well we may also build labs in our other countries within the Group,” says director of marketing Bengt Flint Persson. Club of Amsterdam Agenda Club of Amsterdam Season 2004/2005   February 23, 2005 the future of the Service Industry March 30, 2005 the future of Water April 27, 2005 the future of Branding June 1, 2005 the future of Robotics June 29, 2005 the future of Philosophy Club of Amsterdam Open Business Club