Content Q&A with Graham Smith about the future of Healthcare News about the Future The Computer History Museum Society of Rheology Recommended Book Club of Amsterdam Experts Group: Jan Thie Upcoming Events Club of Amsterdam SearchSubmit your articleContactSubscribe Q&A with Graham Smith Graham Smith, Chief Scientist, Telbotics Inc., Canada Club of Amsterdam: One of your views is that technology for some time now is made by technicians and scientists, not by artists. Somewhere on the line we lost what Leonardo da Vinci combined in one person. What is it then we are constantly missing and why is it important?Graham Smith: I think that it is more a question of optics as both artists and scientists seek to answer questions about how and why the world exists. Science seeks to define the world, art seeks to express. Scientists take an approach that is based on engineering and artists take one based on philosophy yet both ask the same general question and use technology to express their ideas. What we are constantly missing by not encouraging co-operation between the 2 is the fact that both science and art use creativity to define new questions, explain results and express ideas. If the level of co-operation between the 2 can be increased it will help expand their respective fields in new and more innovative directions. Looking at your artistic work, your Pebbles robot – that enables a diseased child to have a real-time presence in and communicate with its classroom – is suddenly a striking functional device. How do you feel about Pebbles: a nice side-effect, or an important application?Graham Smith: PEBBLES is an important application as it demonstrates that healing the mind is critical in healing the body – the 2 are linked. We have performed dozens of clinical studies in Canada, the US and The Netherlands on the effects of PEBBLES and the results are amazing as it helps the students in ways I never imagined. A few examples- students do better academically when using PEBBLES compared to the same student back in class, there is no fear of returning to school due to the feeling that “they never left the class”, parents taking care of children recovering at home feel they can relax as their “child is at school”. The most surprising result has been that the sick students take on the role of educator and teach their classmates about the reality of being ill, this has created a unique reversal as the remote student becomes empowered rather than isolated. I knew the technology was revolutionary the moment I watched a sick student at home play a board game with friends at school using the hand on PEBBLES to role the dice. The mind plays an important role in healing and until this is better understood and dealt with our health care systems will continue to be crippled. In the 5-10 year future, how do you feel could and/or should technology help citizens and patients in staying healthy and managing their own diseases?Graham Smith: In the next 5-10 years you will see technological ideas like PEBBLES become more mainstream as the cost of entry drops and more research studies are completed. By keeping long term patients connected to their social network (students back to their class in school, people to family) we have shown that patient stress levels drop dramatically. This reduction in stress is a key to lowering health care costs in the future as depressed, isolated people heal at a reduced rate compared to socially connected ones. The real challenge is convincing the health care industry of this fact as they still look at it as an infrastructure issue and not a social one. The problem is changing the minds of the people running these organizations as it does not fit into the current paradigm of a healing technology and thus will take time to change. Graham Smith speaks at our Club of Amsterdam Event about‘the future of Healthcare & Technology’ on Wednesday, April 28, 18:30-22:15! about the future of Healthcare Captain Picard’s “com badges” ready for hospitalsFor many healthcare institutions, wireless LANS have become a key component of the IT infrastructure. Instant communication-anytime and anywhere-between mobile and dispersed hospital staff is critical to improved quality of patient care.Vocera Communications System is a wireless platform that provides hands-free, voice-controlled communications throughout any 802.11b networked building or campus. The Vocera Communications Badge is a wearable “com badge”. Visible Human ServerThe Visible Human Server at the EPFL (Ecole Polytechnique Fédérale de Lausanne) offers a virtual anatomic construction kit on the web using the Visible Human dataset. The applets available on this site provide the following features:a) Extract slices, curved surfaces, and slice animations from both datasets (male and female)b) Interactively navigate by slicing through the male dataset in real-timec) Construct 3D anatomical scenes using combinations of slices and 3D models of internal structures from the male dataset, and extract 3D animationsd) Add voice comments to video sequences generated using the appletsThe 3D datasets originate from two bodies that were given to science, frozen and digitized into 1 mm horizontally spaced slices (0.33 mm for the female body) by the University of Colorado (Dr. Victor Spitzer) under contract of the National Library of Medicine, Bethesda, Maryland. News about the future Sony, Toppan Printing develop paper optical diskSony Corp and Toppan Printing Co. have developed an optical disk made primarily from paper and capable of storing large volumes of high-definition images.The 25-gigabyte disk is based on Blu-ray Disc technology, which Sony and other high-tech firms in Japan and abroad are promoting as the next-generation standard for optical disks. The disk is capable of recording more than two hours of high-definition images.The paper disc is based on a version of a blue-laser DVD technology, called Blu-Ray, that is supported by a consortium of electronics makers including Sony, Matsushita Electric Industrial and Dutch firm Philips.Engineers create search engine to retrieve results with an image Purdue engineers developed a search engine that retrieves results based on a sketch. When users draw a hex nut, the program searches a database and retrieves all images that match the drawing.Karthik Ramani, professor of mechanical engineering and director of the Purdue Research and Education Center for Information Systems, thinks everyday Internet users will perform image searches in 10 to 15 years. However, the project began to help manufacturers keep tabs on the plethora of components they’ve bought or designed.“Just a single commercial airliner has more than a million unique parts,” he says. “Such a search method could save millions of dollars annually by making it unnecessary to design parts anew and enabling you to mine for other knowledge, such as past decisions regarding costs and design advice about the part.”Designers spend about six weeks per year looking for information on parts, he said. The search engine seeks to cut that time by 80 percent.To cut time, the group designed an easy-to-use interface.Users can select an inventoried part or ask the system to find clusters of parts. Users can also sketch the part from memory or choose a part that looks similar from the company’s catalog and then sketch modifications. Computer History Museum The Computer History Museum Established in 1996, the Computer History Museum is a public benefit organization dedicated to the preservation and celebration of computing history. It is home to one of the largest collections of computing artifacts in the world, a collection comprising over 4,000 artifacts, 10,000 images, 4,000 linear feet of cataloged documentation and gigabytes of software. Society of Rheology The Society of Rheology The Society of Rheology is composed of physicists, chemists, biologists, engineers, and mathematicians interested in advancing and applying rheology, which is defined as the science of deformation and flow of matter.Rheology, a branch of mechanics, is the study of those properties of materials which determine their response to mechanical force. The word rheology was coined in the 1920’s to represent the science of the deformation and flow of matter, and The Society of Rheology was officially formed on December 9, 1929. Recommended Book Knowledge Media in Healthcare: Opportunities and Challengesby Rolf GrutterBecause the field of healthcare reflects forms of both explicit and tacit knowledge such as evidence-based knowledge, clinical guidelines and the physician’s experience, knowledge media have significant potential in this area. Knowledge Media and Healthcare: Opportunities and Challenges is an innovative new book that strives to show the positive impact that Knowledge Media and communication technology can have on human communication within the field of healthcare. Supporter of the Club of Amsterdam event about ‘the future of Healthcare & Technology‘ on Wednesday, April 28, 2004 is: Club of Amsterdam Experts Group: Jan Thie Jan Thie Physician, specialised in public health. The Hague, we have a problem….. We are facing an aging population, shortage of qualified staff and costs of healthcare that is rocketing sky-high. By now we have seen that the traditional solutions are far from enough. It is time to rethink healthcare in a way we will be able to meet patients’ expectations in the future. Technology, especially Information and Communication Technology does offer tremendous possibilities to support the changes needed. In The Netherlands it was only some 15 years ago that telemedicine was regarded as an interesting feature for solving healthcare delivery problems in vast rural areas like in Australia or supporting healthcare delivery offshore, aboard planes and during military actions. So not for us. Today we now much better. Many successful pilots demonstrate the possible contribution of ICT to quality of care, to access of care, to efficiency of care, to self management, to name a few. Despite these successes there still is a huge gap between pilots and implementation in every day healthcare practice. It is not happening yet. Legislation, regulation- and reimbursement issues seem not to be the main hurdles. Though innovations could be made easier and more attractive by easing the pressure on especially financial issues. The main reason lays in all those involved in healthcare delivery. A cultural change in the way we work together throughout the service will be needed. We have to redefine the roles of all involved, including the patient’s role. ICT offers many possibilities but it is only going to happen when all involved want to make it a success. Here lays the real challenge. The Hague and all involved in healthcare go for it… Club of Amsterdam Upcoming Events April 28, 2004 the future of Healthcare & Technology May 19, 2004 the future of Architecture June 23, 2004 the future of Culture & Religion
Content Human-like NASA Space Robot Goes Mobile with Leg, Wheels News about Robotics News about the Future Next Event StoryCast: simple, digital storytelling with photos and narration Recommended Book: Natural-Born Cyborgs: Minds, Technologies, and the Future of Human Intelligence First Commercial Wave FarmAgenda Club of Amsterdam Open Business ClubClub of Amsterdam SearchSubmit your articleContactSubscribe Human-like NASA Space Robot Goes Mobile with Leg, Wheels Human-like NASA Space Robot Goes Mobile with Leg, Wheels Human-like hands, fingers and even television camera eyes have been hallmarks of NASA’s Robonaut, but recent work seeks to give the nimble robot legs, or at least a leg, and even wheels. Robonaut took its first steps recently during tests at the Johnson Space Center in Houston, using a single “space leg” to move around the outside of a simulated Space Station. Other recent tests put the humanoid robot on wheels, a Segway scooter to be exact, and let it take to the road. In either configuration, Robonaut’s head, torso, mechanical arms and hands maintain their ability to use the same space tools as humans. In the tests using its “space leg,” Robonaut commuted like a futuristic construction worker hand-over-hand outside a mock spacecraft. Aboard the gryo-stabilized wheels, it glided from one test station to another as its descendants might someday on the surface of the Moon or Mars. Tests with the leg confirmed that Robonaut could climb around the outside of a spacecraft using handholds and plant its foot at a work site to make repairs or install parts. NASA’s goal is to build robots that could ‘live’ on the outside of spacecraft, ready for routine maintenance or emergencies. Humans inside the spacecraft would operate Robonaut with wireless controls. The wheeled tests provided initial proof of concept for planetary Centaurs that merge humanoid robots with rovers. Those tests put Robonaut through its paces while mounted on a Segway Robotic Mobility Platform. They showed that a single teleoperator could simultaneously control both the robot’s mobility and dexterity with a wireless control system. The climbing tests were a significant step in Robonaut’s development, proving the system’s capability for climbing, stabilizing and handling extravehicular activity (EVA) tools and interfaces in the space environment. The test featured a battery-powered, wireless Robonaut system mounted to an air-bearing sled, floating on a cushion of air, to eliminate friction and emulate the sensations experienced by astronauts working in zero gravity. Robonaut climbed using EVA handrails and plugged its stabilizing ‘space leg’ into a standard space station WIF (Worksite Interface Fixture) socket, while its operators drove Robonaut’s multiple limbs using innovative new telepresence controls. “This test proved Robonaut can be operated wirelessly using an interchangeable base for different stabilization and locomotion systems — and it did it in a frictionless, space-like environment,” said Test Conductor Dr. Robert Ambrose of JSC’s Automation, Robotics and Simulation Division. “These are all key capabilities needed for the development of future ‘EVA squads’ that leverage the combined talents of humans and robots to make vast improvements in spacewalk productivity.” The Robonaut Project, which Ambrose leads, is a collaborative effort with the Defense Advanced Research Projects Agency (DARPA), and has been under development at JSC for several years. There are two Robonauts, each with highly dexterous hands that can work with the same tools humans use. Operators remotely control movements of the Robonauts’ heads, limbs, hands and twin cameras through a combination of virtual-reality interfaces and verbal commands, relayed either through dedicated cabling or wireless systems. In order to move about in a zero-gravity environment, a robot must be able to climb by itself, using gaits that smoothly manage its momentum and that minimize contact forces while providing for safety in the event of an emergency. To access worksites aboard the International Space Station and future spacecraft, robots must interact with spacewalking aids designed for humans including tethers, handrails and work anchors. “The tests were very successful,” Ambrose said. “The Robonaut team learned which climbing maneuvers are more feasible than others, and tested automated software safety reactions using the robot’s built-in force sensors. We also identified new opportunities for using these sensors in semi-automatic modes that will help operators across short (1-10 second) time delays. Our team will continue to tackle these challenges as NASA looks forward to applying human-robotic interaction to the tasks associated with returning to the Moon and going on to Mars.” News about Robotics Roboclimber prevents landslidesThe Roboclimber robot can secure slopes without endangering human lives. It has been constructed using expertise and technology from Europe’s space programmes. Weighing 3800 kg, with four legs and with a square base of 2 metres by 2.5 metres, Roboclimber is one of the largest robots in the world, yet still very agile and easily controllable. The on-board control system includes algorithms based upon ESA advanced methodology for controlling satellites in space. Cornell researchers build a robot that can reproduceOne of the dreams of both science fiction writers and practical robot builders has been realized, at least on a simple level: Cornell University researchers have created a machine that can build copies of itself. Admittedly the machine is just a proof of concept — it performs no useful function except to self-replicate — but the basic principle could be extended to create robots that could replicate or at least repair themselves while working in space or in hazardous environments, according to Hod Lipson, Cornell assistant professor of mechanical and aerospace engineering, and computing and information science, in whose lab the robots were built and tested. News about the Future Nanoparticles used in dentistryDr. Reifman has a new, painless, needle-free way to treat receding gums. It goes like this: A jet of fine air mixed with minute sand particles are focused on the receded area to clean and sterilize it. This procedure is totally painless and requires no anesthesia at all! A moment later, the area is then gently rinsed off with water, briefly dried, and a strong liquid adhesive is applied. A new, white bonded filling material containing nano-particles to make it strong and longer-lasting is applied to fill the area (see images below). This tooth-colored, state-of-the-art nanomaterial is then hardened with a high-intensity blue light. Any excess material is gently removed and the treatment is done. As the earth evolvesBy Discovery CommunicationsHow will Earth look 5 million, 100 million, even 200 million years from now? Listen to professor Stephen Palumbi, a Stanford University biologist, explain as you watch the transformation in the movie slide show. Next Event: Wednesday, April 27 the future of RoboticsWednesday, June1, 2005reception: 18:30-19:30, conference: 19:30-22:15location: PricewaterhouseCoopers, Prins Bernhardplein 200, Amsterdam [next to Amstelstation], free parking. Léon Rosenkrantz: AIBO as an intelligent robotBart de Boer: Robotics for AI and AI for RoboticsChristoph Bartneck: Social Robots StoryCast: simple, digital storytelling with photos and narration StoryCast: simple, digital storytelling with photos and narrationby Hewlett-Packard Development Company StoryCast is an experimental digital storytelling service that lets people use their camera phones and other mobile devices to easily create and instantly share stories with friends and family. Each story consists of a sort of narrated slide show of photos accompanied by the storyteller’s voice. StoryCast is spontaneous. Users don’t have to wait until they arrive home or travel to a WIFI hotspot to create and share stories. Just as the Polaroid made it easy to snap informal pictures that could be viewed instantly, camera phones present the opportunity to instantly share narrated photo journals. How it worksComposition is radically simple: Using the mobile phone handset as a microphone, users speak into the phone while clicking on thumbnails of photos they want to describe or that illustrate a story. The user experience is similar to recording a traditional voicemail, with the benefit of allowing users to augment the audio track with pictures. Once the handset has recorded both the audio track and the corresponding sequence of pictures, it sends the whole message via email, HTTP or MMS. The team implemented this prototype on a iPAQ h6315 camera phone running the pocket PC phone edition operating system. The organizational structure of a story can be represented in SMIL or MPV (XML formats for multimedia presentations). Related workWe explored another implementation of this service based on a voice interface delivered by a server-side voice application, which uses the HP Opencall Media Platform. To invoke the service, called Storymail, users call a number corresponding to their personal story mailbox. A voice menu offers a choice between recording, sending or playing back StoryCasts. During the recording phase, the voice message is transmitted live over the phone’s dedicated voice channel. Photos are transmitted afterwards over the separate data channel. At playback, the the photo sequence is shown in synchronization with the voice narration, which is played by the voice server. Our implementation uses VoIP protocols (SIP and RTP) to transmit voice and SMTP to transmit the data. The client part consists of a software-simulated cell phone running on a PC. Recommended Book Natural-Born Cyborgs: Minds, Technologies, and the Future of Human Intelligenceby Andy Clark From Robocop to the Terminator to Eve 8, no image better captures our deepest fears about technology than the cyborg, the person who is both flesh and metal, brain and electronics. But philosopher and cognitive scientist Andy Clark sees it differently. Cyborgs, he writes, are not something to be feared – we already are cyborgs. In Natural-Born Cyborgs, Clark argues that what makes humans so different from other species is our capacity to fully incorporate tools and supporting cultural practices into our existence. Technology as simple as writing on a sketchpad, as familiar as Google or a cellular phone, and as potentially revolutionary as mind-extending neural implants – all exploit our brains’ astonishingly plastic nature. Our minds are primed to seek out and incorporate non-biological resources, so that we actually think and feel through our best technologies. Drawing on his expertise in cognitive science, Clark demonstrates that our sense of self and of physical presence can be expanded to a remarkable extent, placing the long-existing telephone and the emerging technology of telepresence on the same continuum. He explores ways in which we have adapted our lives to make use of technology (the measurement of time, for example, has wrought enormous changes in human existence), as well as ways in which increasingly fluid technologies can adapt to individual users during normal use. Bio-technological unions, Clark argues, are evolving with a speed never seen before in history. As we enter an age of wearable computers, sensory augmentation, wireless devices, intelligent environments, thought-controlled prosthetics, and rapid-fire information search and retrieval, the line between the user and her tools grows thinner day by day. “This double whammy of plastic brains and increasingly responsive and well-fitted tools creates an unprecedented opportunity for ever-closer kinds of human-machine merger,” he writes, arguing that such a merger is entirely natural. A stunning new look at the human brain and the human self, Natural Born Cyborgs reveals how our technology is indeed inseparable from who we are and how we think. First Commercial Wave Farm First Commercial Wave FarmOcean front land owners concerned about preserving their expansive – often expensive – view of the ocean will likely put up fight against the construction of offshore wind farms in their view, even though the turbines might be only an inch tall on the horizon. Sometime they’ll win in court and the windfarm won’t get built. But there are other ways to harness the power of offshore wind that probably can’t be seen from shore – ocean wave energy. And that technology has suddenly become commercial. Ocean Power Delivery (OPD) of Edinburgh, Scotland has received its first order for its Pelamis P-750 Wave Energy Converters. The company will deliver three of the 750-kilowatt devices for the first phase of an ocean wave farm being developed by Enersis off the coast of Portugal. For a total capacity of 2.25 megawatts, the wave farm, to be built 5 kilometers off shore (about 3 miles) will generate enough power for up to 1500 homes. The project is valued at EUR 8 million ($10 million). OPD expects Enersis to eventually buy up to 30 wave energy converters, up to 20 megawatts capacity, in 2006 if the first units operate as promised. Pelamis ocean energy converters are a series floating cylinders connected together at power conversion modules. (They look like huge, red, floating snakes.) As the cylinders roll in the waves hydraulic rams, sliding at the connecting joints of the power conversion modules force hydraulic fluid to run hydraulic motors which, in turn, run electric generators. Power is cabled to shore. Each 750-kilowatt Pelamis snake is 120 meters long and 3.5 meters in diameter (394 feet by 12) and is moored to the ocean bottom. The Pelamis Wave Energy Converter has been chosen by the internationally-respected Electric Power Research Institute (EPRI) as the best and only wave energy device currently recommended for deployment off the U.S. coast. Enersis is a Portuguese renewable energy developer with 500 megawatts of wind capacity and 100 megawatts of microhydro in its portfolio. Another 500 megawatts of wind capacity is being developed by the company. Club of Amsterdam Agenda Club of Amsterdam Season 2004/2005 .June 1, 2005 the future of Robotics .June 29, 2005 the future of Philosophy Club of Amsterdam Open Business Club
Club of Amsterdam pdf version SupporterPricewaterhouseCoopers “A few hundred kilometres above us, outside the thin layer of gas we call atmosphere, lies a hostile environment we commonly refer to as space. Robots may be more adapt than humans to survive out there, although it is no easy task to make sure that such a complex system will work flawlessly for many years without maintenance. The lecture will introduce the European Robotic Arm (ERA), a major development in space robotics, developed by a consortium of European companies, with Dutch Space as the prime contractor. ERA will assist human astronauts in their activities on the outside of the International Space Station. Extrapolating from ERA, one can wonder about the future of Space Robotics: will robots be limited to assist humans, used to extend human capabilities and reach or replace humans?” Cock Heemskerk “The AIBO was developed by Sony as an entertainment robot and modeled as a dog. The AIBO has multimodal input and output. The robot is able to sense his environment by a camera, sound and touch sensors. The AIBO is able to walk, turn around, make sounds and show flashing lights and a lot of other behavior. The “mind” of the dog is resident on a memory stick. This intelligent module relates the input patterns to the output behavior patterns. Sony offers a programming platform to develop personalized, intelligent, emotional robots. At TUDelft there is a project running on the development of new types of AIBO robots such as a companion robot, rescue dog, watch dog and AIBO as a soccer player. Our goal was to develop a new mind for the different types of AIBO robots with amore complex personality model including emotions and moods. We took into consideration the realities concerning an emotionally intelligent AIBO, that acts in an unpredictable and changing environment. We developed an architecture based on the existence of another architecture developed in the URBI project at ENSTA. We implemented these architectures on the AIBO. Another option is to run the software on a computer wireless connected with the AIBO. We will present the different types of AIBO models and give some demonstrations.” Léon Rosenkrantz “Progress in the area of robotics will ultimately depend on how intelligent we can make the robots. Recently, enormous advances have been made in the area of robot mechanics, sensors and batteries. This has made it possible to build robust and accurate robots. Without improvements in robot behaviour and control, however, these robots will not be usable in more complex human environments. In order to use robots in everyday situations they will need to have better perception, more intelligent behaviour and better skills in interaction and communication with humans. These are the areas that artificial intelligence investigates and a lot of research effort is invested in building more intelligent robots. At the same time, the study of (artificial) intelligence can benefit from work on robots. In order to make a robot perform intelligent behaviours, many subtasks need to be solved that shed light on what exactly human intelligence is. This talk will give an overview of the contributions that AI has made to robotics (and robotics has made to AI), the techniques that are used and the challenges that are still open.” Bart de Boer “The real challenge for robots is to interact with humans. Creating robots that fit into our society, that are polite and gracefully communicate with humans is the next step for robotic research. The results of artificial intelligence, affective computing and dialogue management need to be integrated integrated in ongoing projects. Special attention needs to be paid to the cultural aspects to make human-robot interaction successfully.” Christoph Bartneck 19:30 Welcome by our Moderator Cock Heemskerk 19:45 Part I: Cock Heemskerk: ERA: a robot in space Léon Rosenkrantz: AIBO as an intelligent robot Bart de Boer: Robotics for AI and AI for Robotics Christoph Bartneck: Social Robots 20:45 Coffee break 21:15 Part II: Panel with the Speaker Cock Heemskerk System Engineer, Advanced Systems & Engineering, Dutch Space, Leiden Cock Heemskerk received an M.Sc in Mechanical Engineering from Delft University of Technology in 1985, and a Ph.D. from Delft University of Technology in 1990. In 1985-1986 he spent a year as visiting Scientist at the Carnegie Mellon University Robotics Institute in Pittsburgh, PA, USA. He has been at Dutch Space since 1990, working on various space robotics projects, in various roles. He is one of the main designers of the European Robotic Arm (ERA). http://www.dutchspace.nl Léon Rosenkrantz Associate Professor, Man-Machine Interaction Group, Delft University of Technology Léon J.M. Rosenkrantz received the M.Sc. degree in mathematics from the University of Utrecht, Utrecht, The Netherlands, in 1971, the Ph.D. degree in mathematics from the University of Amsterdam, Amsterdam, The Netherlands, in 1980, and the M.Sc. degree in psychology from the University of Leiden, Leiden, The Netherlands, in 1990. He is currently an Associate Professor with the Data and Knowledge Systems Group, Mediamatics Department, Delft University of Technology, Delft, The Netherlands, in 1992. His current research focuseson a wide range of the related issues, including lip reading, speech recognition and synthesis, facial expression analysis and synthesis, multimodal information fusion, natural dialogue management, and human affective feedback recognition. The long-range goal of his research is the design and development of natural, context-aware, multimodal man–machine interfaces. http://mmi.tudelft.nl Bart de Boer Assistant Professor, Artificial Intelligence Department, Rijksuniversiteit Groningen Bart de Boer has studied computer science at Leiden university and graduated in 1994 on the topic of artificial intelligence. He did his PhD at the artificial intelligence laboratory of the “Vrije Universiteit Brussel” where he first worked on learning robot systems and then on the evolution of language. He has worked as a postdoc at the University of Washington in Seattle. He is now assistant professor in cognitive robotics at the artificial intelligence department of the Rijksuniversiteit Groningen. Christoph Bartneck Assistant Professor, Department of Industrial Design, Eindhoven University of Technology Dr. Christoph Bartneck is an assistant professor in the Department of Industrial Design at the Eindhoven University of Technology. He has a background in Industrial-Design Information Science and Human-Computer Interaction and his projects and studies have been published in various journals, newspapers and conferences. His interest lay in the area robotics, multimedia creation and research on social interaction between humans and artificial characters. He worked for several companies including the Technology Center of Hannover (Germany), LEGO (Denmark), Eagle River Interactive (USA), Philips Research (Netherlands) and ATR (Japan). http://www.bartneck.de http://www.ai.rug.nl
Content 2004 World Robotics survey News about Robotics News about the Future Next Event Notes Towards a Literacy for the Digital AgeRecommended Book Radical Trends GuideAgenda Club of Amsterdam Open Business ClubClub of Amsterdam SearchSubmit your articleContactSubscribe 2004 World Robotics survey 2004 World Robotics surveyby UNECE Worldwide investment in industrial robots up 19% in 2003 In first half of 2004, orders for robots were up another 18% to the highest level ever recorded Worldwide growth in the period 2004-2007 forecast at an average annual rate of about 7% Over 600,000 household robots in use – several millions in the next few years Double digit growth in the robot businessIn 2003, the robot surged by 28%, by close to 25% in Japan and by 4% in the European responsible for the UNECE/IFR publication. The modest growth in should, however, be seen in the light of the fact that with the exception European Union has had double-digit market growth since 1994. What about the trends in 2004 and the forecast for 2004-2007?The UNECE/IFR quarterly survey on order intake of industrial robots, which includes most of the world’s largest companies, showed that worldwide order intake increased by 18% in the first half of 2004, compared with the same period in 2003. It was the highest order intake of industrial robots ever recorded, worldwide and in all regions, except in Europe where it was the second best half year recorded.Worldwide sales are forecasted to increase from 81,800 units in 2003 to over 106,000 units by 2007, or an average of close to 7% per year. How many robots are now working out there in industry? Worldwide at least 800,000 units (possibly the real stock could be well over one million units), of which 350,000 in Japan, close to 250,000 in the European Union and about 112,000 in North America. In Europe, Germany is in the lead with 112,700 units, followed by Italy with 50,000, France with 26,000, Spain with 20,000 and the United Kingdom with 14,000. What is the forecast for 2007?A conservative forecast points about one million units worldwide, of which 350,000 in Japan, 326,000 in the European Union and 145,000 in North America. Why invest in robots?In the last decade the performance of robots has increased enormously while at the same time their prices have been plummeting. A robot sold in 2003 would have cost about a fourth of what a robot with the same performance would have cost in 1990. In the last few years the price decrease of robots has, however, started to level off. Profitability studies have shown that it is not unusual for robots to have a pay-back period as short as 1-2 years. And not hire people?In Germany, for instance, the prices of robots relative to labour costs have fallen from 100 in 1990 to 35 in 2003 and to 15 when taking into account the radically improved performance of robots. In North America, the relative price dropped to 28 and to about 12 if quality improvements are taken into consideration. “Falling or stable robot prices, increasing labour costs and continuously improved technology are major driving forces which speak for continued massive robot investment in industry”, says Jan Karlsson. Even in developing countries like Brazil, Mexico and China, robot investments are starting to take off at an impressive rate. “As robots are used both for increasing capacity and for rationalizing production, robots investments are made also during periods of economic recession. When the economy recovers, production can then to a large extent be increased without necessarily hiring new labour”, concludes Jan Karlsson. If robots are so profitable why is there not an even stronger rush to invest?Robots are not products to be acquired “over the counter”. In order to reap the benefits of robots, potential user companies must have sufficient in-house technological know-how as well as a thorough comprehension of their production processes. How many robots per employee in the manufacturing industry?About 320 per 10,000 employees in Japan, 148 in Germany, 116 in Italy, 99 in Sweden and between 80 and 50 in Finland, Spain, France, United States, Austria, Benelux and Denmark (the figure for Japan includes all types of robots while for all the other countries only multipurpose industrial robots are included. The figures are therefore not comparable). In the United Kingdom the density amounted to about 40. In the car industry?In Japan, Italy and Germany there is more than 1 robot per 10 production workers. Are we seeing any service robots in our homes?At the end of 2003, about 610,000 autonomous vacuum cleaners and lawn-mowing robots were in operation. In 2004- 2007, more than 4 million new units are forecasted to be added. How are service robots for professional use doing?Medical robots, underwater robots, surveillance robots, demolition robots and many other types of robots for carrying out a multitude of tasks are doing very well. A stock of some 21,000 units was estimated at the end of 2003. In the period 2004-2007, another 54,000 units are projected to be added to the stock. In the long run service robots will be everyday tools for mankind.They will not only clean our floors, mow our lawns and guard our homes but they will also assist old and handicapped people with sophisticated interactive equipment, carry out surgery, inspect pipes and sites that are hazardous to people, fight fire and bombs and be used in many other applications described in the present issue of World Robotics 2004. Huge military investment in service robots will give spin-off effects both for the market of professional service robots and for the market of consumer products. News about Robotics Robotic SurgeryWhen Vaughn A. Starnes, M.D., professor and chairman of the Department of Cardiothoracic Surgery at the Keck School of Medicine of the University of Southern California, took a seat at the instrument control console of the da Vinci Surgical System on April 27, 2001, he prepared to make history yet again – becoming the first cardiothoracic surgeon in Southern California to perform heart surgery using a robot. The da Vinci Surgical System consists of a surgeon’s console, a patient-side cart, a high performance vision system and proprietary instruments from Intuitive Surgical, Inc. Using the da Vinci Surgical System, the surgeon operates while seated comfortably at a console viewing a 3-D image of the surgical field. The surgeon’s fingers grasp the instrument controls below the display with wrists naturally positioned relative to his or her eyes. The da Vinci Surgical System’s technology seamlessly translates the surgeon’s movements into precise, real-time movements of surgical instruments inside the patient. VolksBot RTby Fraunhofer AIS For the first time the VolksBot RT (Rough Terrain) was presented at the RoboCup German Open 2005. VolksBot is a flexible and modular mobile robot construction kit, designed to fit the needs in research and education as well as in application-based rapid-prototyping. The component-based approach offers a plug-in architecture in electronic hardware, software and mechanics. VolksBot is a modular construction kit for mobile robots designed for applications in research, university and industry. The modular concept of Volksbot enables the user to enormously reduce his own development expenditures in the area of mobile robotics. By recombining VolksBot components, variants of robots for different application can be build with little effort. Open interfac News about the Future Dog Forest“Animal theme parks represent a new model for pet sales, and a serious strategy that envisions the market a century from now.” Makoto Suematsu, President of MK. Suematsu, Inc. “Dog Forest” opened in 2003 in the idyllic setting of Izu-Kogen, 100 kilometers from Tokyo. Instead of being just another theme park, Dog Forest also breeds and sells dogs. Before being turned over to their owners, puppies receive their necessary vaccinations and live with their mother for the first three months to allow their health to stabilize. “The reason that we located Dog Forest so far from Tokyo is that we don’t want people buying these living creatures on a whim. I don’t think that anyone willing to travel all the way to Izu is going to be an impulse buyer.” A spiritual connectionby The Economist Technology and society: Around the world, mobile phones seem to have a spiritual or supernatural dimension that other forms of technology lack. THOSE who go into the priesthood are said to have a calling from God. Now the purveyors of faith the world over are using mobile phones to give believers a call in a more literal sense. Catholics can sign up for daily inspirational text messages from the pope simply by texting “Pope On” to a special number (53141 in Ireland, for example). The Irish Jesuits offer a service called Sacred Space, accessible via smartphone, which encourages users to spend ten minutes reflecting on a specially chosen scripture for the day. In Taiwan, limited-edition phones made by Okwap, a local handset-maker, offer Matsu wallpaper and religious ringtones, along with a less tangible feature – each one has been specially blessed at a temple to Matsu. And Muslims around the world can use the F7100 handset, launched last July by LG of South Korea, both to remind them of prayer times (the phone has an alarm system that works in 500 cities) and to find the direction of Mecca using the handset’s built-in “Mecca indicator” compass. Next Event: Wednesday, April 27 the future of RoboticsWednesday, June1, 2005reception: 18:30-19:30, conference: 19:30-22:15location: PricewaterhouseCoopers, Prins Bernhardplein 200, Amsterdam [next to Amstelstation], free parking. Léon Rosenkrantz: AIBO as an intelligent robotBart de Boer: Robotics for AI and AI for RoboticsChristoph Bartneck: Social Robots Notes Towards a Literacy for the Digital Age Notes Towards a Literacy for the Digital Ageby Milverton Wallace The kid enters the coffee shop and is greeted excitedly by her friends. They jostle to exchange high fives, knuckle greetings and finger snaps with her. What is the cause of their admiration? Her Rocaway jeans? Her high tan Jimmy Choo boots? Her Armani sun-glasses? Her Karl Lagerfeld jacket? Nah! It is the gleaming silver object dangling from a pair of white wires plugged into her ears. It is an iPod, the must-have digital gadget of today’s young people. With this tiny digital audio player Apple stole Napster’s thunder and replaced the CD player as the cutting-edge portable music player of choice. But if you think this is just another device for playing pre-recorded music, think again. Within two years of the iPod’s debut, developers had created software to allow anyone to produce audio content — words and music — for it and other portable digital players. This technology, known as podcasting, turns consumers into producers, and every wannabe DJ and talk-show host into broadcasters. It is a distribution channel that plugs directly into the hippest, hottest communication network on the planet. In advanced industrial countries, and increasingly in less-developed regions, social life is being digitised. Cheap camera phones and videocams allow everyday activities to be recorded and stored on personal computers or online services; more and more conversations are conducted via email, IM and SMS; private thoughts, opinions and reflections on public affairs or private passions are instantly posted on weblogs. Because they are in digital form, all these different types of record — moving images, photographs, sounds and texts — can be stored on computers. And the Internet makes it possible for all of this to be shared with family, friends and strangers. Welcome to the agora of the 21st century, a space where a diverse array of digital modes of communication intersect in cyberspace — email, instant messaging, text messaging, multimedia messaging, weblogging, audioblogging, moblogging, mobcasting, podcasting. Like it or not, this is the new cultural landscape for learning, entertainment, and communicating with each other. And it is being constructed without consultation with, or permission from, regulatory authorities or self-appointed gatekeepers. All well and good, but what is the point of all this digital g-soup when school-leavers cannot spell and do sums, or believe Winston Churchill was an insurance salesman? Relax. This is not the end of literacy, just a groping towards a new kind of literacy, which is capable of fulfilling the knowledge acquisition, informational and cultural needs of the digital age. […] What are the competencies that should be included in any model of literacy for the digital age? First, you should get used to interacting with screen-based devices for sending, receiving and viewing digital information because this is the way one interacts with the interface — the collection of words, icons, buttons, menus, and other symbols — connecting the user to the database which stores the data and the network which transmits it. To interact with your computers, mobile phones, PDAs, media players etc requires that you have the knowledge to understand these symbols and the tactile skills to manipulate them to achieve a desired purpose e.g., open a document, save a file, view a picture, play a song, send a message. Second, you must be able to create a document, store it and retrieve it at a later date. By “document” is meant any information element or object in digital form — words, pictures, sounds, still and moving images. Third, you need to acquire some knowledge of the theory and practice of hypermedia [6], (Nielsen 1995) because it is in this space that information is communicated on the screens of computers and digital media devices. A paper document allows only text and two-dimensional images, while radio and television have been completely linear media. The hypermedia document, now the standard form in which information is displayed and communicated, is changing all that. By allowing interaction with non-linear, multi-dimensional documents to take place, it has radically altered the practice of reading and writing. Recommended Book Robo sapiens: Evolution of a New Speciesby Peter Menzel (Photographer), Faith D’Aluisio If you believe the children are our future, you’re only half right. Photographer Peter Menzel and journalist Faith D’Aluisio traveled around the world interviewing researchers who want to jump-start our evolution by designing and building electrical and mechanical extensions of ourselves – robots. Their book, Robo Sapiens, takes its title from the notion that our species might somehow merge with our creations, either literally or symbiotically. The photography is brilliant, showing the endearing and creepy sides of the robots and roboticists and feeling like stills from unmade science-fiction films. D’Aluisio’s interviews are insightful and often very funny, as when she calls MIT superstar Rodney Brooks on his statement that we ought not “overanthropomorphize” people. Brooks is an interesting study. Having shaken up the robotics and artificial-intelligence fields with his elimination of high-level intelligence and dedication to tiny, insectoid, built-from-the-ground-up robots, he now works on large, human-mimicking machines. But hundreds of other researchers, in Japan, Europe, and the United States, are working on various aspects of machine behavior, from the eerily lifelike robotic faces of Fumio Hara and Alvaro Villa to the monkeylike movement of Brachiator III; each of them casts a bit of light on the future of their field in their short interviews. Though it’s clear that we shouldn’t hold our breath waiting for a robot butler, Robo Sapiens suggests that much cooler – and stranger – events are coming soon. – Rob Lightner Radical Trends Guide Radical Trends GuideThe hidden desires of tomorrows marketsDavid Bosshart, Karin Frick and Stefan Kaiser, GDI The GDI, a leading Swiss Think Tank, has been observing and analysing new developments and trends in retail, society and consumption for more than 40 years.Why radical trends?Major developments are preceded by speculations that slowly become part of our everyday awareness and take on a semblance of reality. The stories that circulate about the technology, economy, society and people of tomorrow act as ‚memes‘ that take root and spread in human consciousness. Memes are ideas and secret desires that propagate in society like a kind of ‚cultural gene‘ that direct the imagination of researchers, developers, investors, politicians and consumers. In this connection, mass media and, in particular, films accelerate and amplify these trends by anchoring expectations of the future in our collective sub-consciousness.No longer is anything impossible – everything is already thereThe future frequently arrives faster than expected. In 1996, one of the world‘s most renowned biologists, Lee Silver of Princeton University, wrote that it is „impossible“ to clone mammals via cell-nucleus transfer – not simply difficult but impossible. As fate would have it, his book had not even reached the bookshops before scientists of the Roslin Institute in Scotland announced that they had succeeded in cloning ‚Dolly‘ the sheep. Only eight years later, in the spring of 2004, South Korean researchers obtained stem cells from a clone embryo for the first time. This experiment will change the world radically and shows clearly how even experts tend to underestimate future possibilities. Anyone in this situation who does not use his or her sense of possibility to reconnoitre the impossible is not a genuine realist. Initially, the future is the realm of visionaries. They extend our intellectual horizon by staking out new areas of mental exploration. In many cases, major developments are preceded by speculations that slowly become part of our everyday awareness and take on a semblance of reality. For example, many of the technologies of the future created by George Orwell when he wrote ‚1984‘ in 1949 have long since passed into ‚normal‘ aspects of modern life. Biometric passports, spy satellites, intelligent security cameras, complete e-mail monitoring, hypertrophic databases with private data represent a set of tools that is no less perfect than the facilities available to Orwell‘s ‚Big Brother‘. Obviously, even the most depressing visions of the future have the power to stimulate innovations and inspire investors. Memes power collective perceptionThe best way to predict the future is to invent it because the visions of the future created by research laboratories, think tanks, science-fiction authors and other visionaries not only form a matrix for the social perception of tomorrow‘s world but also open up the associated opportunities. The stories that circulate about the technology, economy, society and people of tomorrow act as ‚memes‘ that take root and spread in human consciousness. Memes are thoughts and ideas that propagate in society like a kind of ‚cultural gene‘. Their discoverer, Richard Dawkins, defined them as a „unit of cultural transmission“ (Dawkins 1978), while Pulitzer prize-winner Douglas Hoftstadter coined the term ‚ideosphere‘ for the environment in which memes propagate, interact, adapt and develop (Hoftstadter 1985). The futures that come to prominence are chosen on the level of collective cultural imagination. Memes vie for people‘s attention and time, as well as a place in their memory, in much the same way as radio, television or newspapers. They work their way ‚egoistically‘ into the material world and use it for their own purposes. Thus, the future belongs to those who tell the best stories about the future – and science fiction is the name of the game. For example, in the IT sector where CEOs of leading companies love presenting themselves as visionaries of a technically improved future. They point the way to an electronic land of milk and honey with intelligent refrigerators, thinking shoes, autonomous cars and online physicians. They advertise with futuristic design studies for the household appliances of tomorrow and carry us off into the future in the grand Hollywood manner. The IT sector knows how to tell stories of the ‚digital age‘ so that people see them as reality. Although the collapse of the New Economy and abortive strategic developments have put a damper on the exaggerated expectations of high-tech promises, these events have had little impact on the generally high level of acceptance for new technologies. The better stories keep alive the belief in an information technology that will ensure an easier life in tomorrow‘s world. In comparison to the IT sector, representatives of the biotechnology sphere are more restrained in their predictions for the future. Their campaigns are designed to educate and breakdown fears on the basis of scientific facts. The argumentation is more rational and appeals less to the emotions. By contrast, the opponents of biotechnology employ pictures and stories that have a lasting impact. Thus, a modified picture or a new word can suffice to turn an abstract DNA model into a feeling that triggers social nightmares and awakens fears: it is hardly possible to associate positive ideas with images of a future dominated by ‚Frankenstein food‘, ‚terminator genes‘, ‚monster tomatoes‘ and ‚super weeds‘. Against this background, MIT economist Lester Thurow compares the widespread angst created by the notion of genetically- modified plants with the ancient fear of sea monsters that stopped us from discovering America for centuries despite the existence of the maritime technology required (Thurow 2003). Today, the fear of biotech monsters is preventing the exploration of this highly promising field of economic activity and the consequences for Europe are likely to be serious: the USA, not to mention many other less regulated nations, are heading for the unknown land of biotechnology alone and, after conquering it, will have a lead of fifty years over the ‚old world‘. Besides the cultural differences, Thurow‘s example underscores the significance of promising stories to which a technology can harness itself. Thus, without effective memes, the benefits of the previously acclaimed ‚biotech revolution‘ will bypass Europe in the foreseeable future. Stories steer the imagination for new marketsIn this connection, the effectiveness of such stories depends not on how true, probable or accurate they are. Stories about the future are not predictions in the generally accepted sense but intellectual experiments that aim to open up new possibilities and future markets. They explore what could become reality and, by directing the imagination of researchers, developers, investors, companies and politicians, give them the optimism needed to create new markets. After all, anyone who doesn‘t believe in the future is hardly likely to take entrepreneurial risks. Thus, memes are both stimulating and infectious ideas that spread within society like a virus. Ideas of this kind need not be positive to be effective. The negative utopias and catastrophe scenarios that have always dominated the world of science fiction help us conquer our collective fears of the new and unknown. They warn against erroneous developments and unfounded, exaggerated expectations, and invite us to change course or resist undesirable developments. Thus, the gloomy prognoses made by the Club of Rome in ‚The Limits to Growth‘ at the beginning of the seventies triggered a sustained debate about the environment throughout the world and prevented – for the time being at least – the catastrophes predicted. Last but not least, memes, especially the gloomy ones, are increasingly the driving force behind new, future-oriented markets. The more people feel their personal safety and health is threatened, the more they are prepared to invest in prevention and security. Mass culture programmes our expectationsNowadays, collective expectations are dictated to a great extent by mass culture and, in particular, films. Via the media, images are concentrated into extremely influential and frequently repeated stories that reflect our hopes and fears with regard to the future, that stimulate our imaginations and influence our investment and consumption decisions. Accordingly, mainstream cinema is an excellent tool for analysing memes: at an early stage, the cinema presents new technologies and prognoses that are still at the laboratory stage. At the same time, it accelerates and amplifies these development trends by anchoring expectations of the future in our collective sub-consciousness. In this respect, the pattern is always the same: we unconsciously accept what we have been shown on the screen as real and existent – regardless of whether it was positive, negative, a gadget, a natural event or a form of social reality – as being possible. Consumer expectations are programmed in this way. Many everyday expressions, such as „I‘ll beam the file over to you“, referring to immediate transport via the internet, also have their roots in film fantasies – in this case, the most radical vision of mobility, beaming as used in ‚Star Trek‘ – as do the trends to gate communities, strong or weak roles for women depending on social needs and the political yearning of Californian voters for a ‚Terminator‘ whose core area of competence holds out the promise of a more orderly society. In this connection, our problem solutions are not oriented towards the new but towards models and stories that we are already familiar with. Accordingly, cinema memes function in the same way as myths. And, in common with secularised myths, they can also be programmed. A recent example of this is ‚ The Day After Tomorrow‘ (Roland Emmerich, USA 2004), a climate-catastrophe film against the policy of the Bush administration, the scenes of which aim, „to leave a lasting impression on the audience“ (Emmerich). It is the very exaggeration of such images and stories that creates a matrix of what might be possible and gives it a toehold in a culture. A good example of this is the pessimistic visions of society that permeate practically all science-fiction films made in the eighties and nineties: long before the sociologist Ulrich Beck produced an academic foundation for making a gloomy prediction about the future of Europe with his formula for the ‚Brazilianisation‘ of society, those concerned had already seen specific parts of his argument in the cinema and on television. A guide to the secret fantasies of the market makersThis Radical Trends Guide provides an insight into the dreams, hopes and fears of the leading modern prophets. It reviews the most radical ideas from science and fiction for solutions to problems real and imagined, and explores the theoretical destinations of the most important trends that influence the dynamism of business and society today. What are the most extreme developments that the main intellectual forces from the various disciplines can imagine? Where are their imaginations taking them and which new markets will this ignite? And what comes thereafter? What other or opposing develop¬ments are conceivable? Which stories have the greatest power of attraction, the most sex appeal, the most powerful influence on our collective sub-consciousness? Our aim is to create a set of tools that will prevent us underestimating the future so much. In each chapter, the ‚Radical trends‘ section presents the various fantasies and stories created to solve problems in that particular sector. Parallel to this, samples taken from the research and development pipeline show how far or near we are from the radical trends (margins). Examples from the culture of the masses then indicate how widespread they have become and help interpret our collective dreams (‚Science fiction and memes‘ section). Beaming as meme on MTV: recent Beastie Boys video ‚The Day After Tomorow‘ (2004) […] Club of Amsterdam Agenda Club of Amsterdam Season 2004/2005 .June 1, 2005 the future of Robotics .June 29, 2005 the future of Philosophy Club of Amsterdam Open Business Club : We are going to constantly upgrade the features and will introduce public forums as well as forums with restricted access:
Content Technology Brands Meet the Bottom Line News about Branding News about the Future Next Event Navigating in a Rough Sea Summit for the Future Report Recommended Book Prospects of E-Content in EuropeAgendaClub of Amsterdam SearchSubmit your articleContactSubscribe Technology Brands Meet the Bottom Line Technology Brands Meet the Bottom LineBy Robert NelsonSee also: http://www.brandchannel.com IntroductionThe technology industry’s Chief Marketing Officer (CMO) Council last fall released its Measures+Metrics study, which showed branding at the bottom of the barrel when it comes to measuring marketing performance. Technology CMOs also said that brand equity is one of the least reported measurements to senior management. Following the heady days of the late 1990s when money was plentiful and brand was king in the technology kingdom, branding has deflated on the same curve as bottom lines. What’s behind the slide in brand importance within the tech industry? There are three key reasons why companies are not spending a lot of time or money on developing their brands: economic climate, lack of measurement techniques and lack of understanding about what branding is. […]Optimizing Your BrandMarketers today face far greater demands for accountability and proven return on investment than ever before. There is increasing pressure from the executive team to measure and articulate the benefits of each marketing program. Given the demonstrated lack of understanding of branding and brand issues within high technology company executive suites, brand support can only be earned by clearly linking brand performance with company performance. Here are a few suggestions for getting brand back into the technology marketing ball game: Redefine Branding: Think holistically. Branding is a business strategy that impacts the company and its long-term revenue stream. Brand is the promise you keep, not just make. That means the CEO is the chief brand steward and each and every employee is the brand. In technology companies, the corporate brand most often is your brand. Every minute of every day brand touchpoint connections are made. It’s your job to work with the executive team to create the promise and the framework to deliver on the promise to delight customers. There is no higher calling.Optimize Your Brand: Keep promises: Marketing has the responsibility to ensure that the customer experience with the brand is always superior. That’s how brand promises get kept. Use research to monitor your brand touchpoints to see if the promise is being kept. If you find brand gaps between what you promise and what you deliver, prioritize the gaps and develop new strategies and programs to close the gaps. Then, continue to monitor internally and externally and make adjustments as required to meet the ever-changing needs of your customers.Demonstrate Results: Internal touchpoint metrics can be put in place. Customer service, shipping, and other internal functions can be measured against keeping the brand promise and delivering a superior customer experience. This is the front line in brand promise delivery, so choose wisely and reward generously. Use customer brand experience research to benchmark and track both internal and external touchpoint performance and to adjust strategies and programs. Most importantly, focus on brand loyalty and retention measurements. Awareness, associations, and quality perceptions need to be measured and managed as key components of long-term brand equity, but the brass ring is brand loyalty. Promises kept equals delighted customers who not only stay with you as long as you keep your promise, but also tell potential customers about you. Happy, loyal, retained customers continue to fatten the bottom line for a long time. And, they help you acquire new customers at a much lower cost. Make sure you have a system in place that captures retention value. News about Branding Great Branding Is Rooted in StrategyBy Vincent Grimaldi The “magic” behind successful brands can be achieved through balancing short- and long-term planning. Many organizations that display a dynamic brand name see branding as a subset of marketing management. This is demonstrated by an organizational design that puts the customer at the center of the business. Those organizations recognize that marketing is the name of the game: If you don’t sell, you aren’t in business. Unfortunately this by no means describes all organizations. For sure, marketing has made progress in boardrooms lately. The competitive pressure and the fast-changing environment of the last decade or so have pushed many more organizations to be in tune with their market, e.g., TI in the US, Renault in France. Nevertheless, there are still executives who declare that: “marketing is not a priority for us.” Although those skeptics would be interested in increasing sales and profitability durably, they resist the idea that the marketing function can help them reach that objective. In fact, they may confuse long- and short-term planning. Europe, Inc. – Re-branding EuropeBy Lucie White, Mark Purdy and Liz Padmore Improving Europe’s image – dispelling some of the fear and mistrust and giving more positive messages – goes hand in hand in hand with other economic reforms and changes, this article from the November 2004 issue of Business Management journal argues. As an underpinning part of the progress of the European Union (EU), building Europe’s image could be a potentially huge step forward both in terms of changing attitudes within the EU and perceptions of it from the outside. News about the Future Wrist video display for overhead UAV real-time video feeds[UAV = Unmanned Aerial Vehicles]Last Summer, the Israeli company Tadiran Spectalink revealed one of the more successful information tools used in recent Israeli counter-terrorist operations. The system, called V-Rambo (Video Receiver And Monitor for Battlefield Operations), is a 3×3 inch color video screen, with a wireless communications link to overhead UAVs. The battery powered system is worn on the wrist and provides the user with live video (at 30 frames a second) from the UAV overhead. The receiver, battery and antenna are carried on the soldiers web equipment or jacket. V-Rambo can also display digital maps. The Israeli manufacturer is trying to sell the system to foreign armed forces, most likely American. V-Rambo proved very useful in counter-terrorist operations, allowing small groups of soldiers to be led by officers or NCOs equipped with a real time video of the surrounding terrain. This put enemy fighters at a big disadvantage, and reduced the risk of friendly fire incidents. A vehicle version of V-Rambo uses a five inch color screen. V-Rambo can, of course, accept video feeds from any ground or air based source. Winner of the 3rd Peugeot Design CompetitionFollowing the vote of internet-users and journalists, the Peugeot jury declares the Peugeot Moovie, designed by André Costa (Portugal) winner of the 3rd Peugeot Design Competition.This year’s subject:After the future of 2020 and back to the future, this year’s subject is a basic thinking about a future that is nearer, more accessible and concrete. Imagine a vehicle that satisfies your tastes, your needs, your dreams, to your own specifications. Design a car that brings together your wishes, your interests and your feelings for cars. Create, innovate! Next Event: Wednesday, April 27 the future of BrandingWednesday, April 27, 2005reception: 18:30-19:30, conference: 19:30-22:15location: PricewaterhouseCoopers, Prins Bernhardplein 200, Amsterdam [next to Amstelstation], free parking. Goos Geursen: Branding is something we did in flatlandColby Stuart: The Evolution of BrandingModerated by Sjirk van der Goot Navigating in a Rough Sea Navigating in a Rough Seaby Franz Tessun, Future Thinking & Training Decision Making in Complex and Uncertain Business Environments This paper shows the need of a totally different thinking. There are three sectors of thinking: a) network thinkingb) future open thinkingc) strategic thinking. It will be shown that only the combination of these three parts of thinking is able to deal in an efficient and economic way with the future and that the combination is necessary for making decisions in a complex and uncertain environment (Navigating in a Rough Sea). More, the markets and customers are changing so fast and a lot of trends tell us that the markets and demands will change quicker and quicker so that we cannot work anymore with our old traditional decision making instruments. Some examples will be shown where you can see how to handle with complexity and uncertainty in different decisive situations. One of the most difficult and challenging questions is to recognize the risks and crisis earlier than the competitors. An even difficult question is to find the opportunities in the markets and how to use them. These questions will be answered with an early warning system. This early warning system will help to think in alternatives. You can “fore think” a lot of opportunities and risks in the markets using a strategic early warning system. The systematic approach can be supported by the Future Scorecard which is explained in detail in this paper. Why should we deal with future?Although the mankind has been interested in the future for centuries and has in- vented countless methods and procedures for purportedly forecasting the future, to the present day it has not succeeded in making the future predictable. You cannot know the future and it remains unforeseeable, which is demonstrated by all the (wrong) forecasts of recent years. Nevertheless, the managers are forced to shape the future here and now to prepare actively their enterprise for the uncertain future. How can this dilemma be solved? How can an enterprise react on the increasing complexity of its environment shortly described with keywords like globalization, market saturation, short product life cycles? How can an enterprise control the consequences of an increased complexity of markets, of product and technology development and of socio-cultural and political environment? The complexity deposits in an accelerating dynamic, in short following trends and in a high intensity of change. The answer to these questions is: we can and must create the prerequisites for preventive actions through preventive thinking. The strategic future oriented business management plays a more and more important role in a world which is labeled by turbulences and disruptive structures, because the experiences of the past and the presence play a totally unimportant role. The change cycles of business success potentials and established brands are becoming shorter and shorter. The enterprise will loose the competition, if its managers are not able to identify the essential change drivers very early and if they are not able to influence positively these drivers for its own interest. Summit for the Future Report 2005 Summit for the Future Report 2005 The Club of Amsterdam released the Summit for the Future Report. You can download it for FREE [190 pages, pdf, 2,77MB]:https://clubofamsterdam.com/2020/10/27/summit-for-the-future-2005/ Recommended Book Wordcraft: The Art of Turning Little Words into Big Businessby Alex Frankel “Five little words: BlackBerry, Accenture, Viagra, Cayenne, e-business. Two of the words are appropriated (BlackBerry and Cayenne); two are completely made up (Viagra and Accenture); and one (e-business) is a composite word made of a word and a letter that already exist. . . .These five words are the characters in this book.” Words shape and move the modern marketplace; they are at once ubiquitous and invisible. But where do words such as Saturn, PowerBook, and Tylenol originate? How did we come to “xerox” our paperwork and “have a cup of Starbucks”? Which names work, and why? For journalist Alex Frankel, what began as an exercise in curiosity – tracing the evolution of a handful of the most successful brand names from the marketplace to their places of origin – resulted in a year-long journey in which he gained access to a previously undiscovered world of forward-thinking creatives: professional namers, the unique group of marketers responsible for inventing words that ultimately become a part of our everyday vocabularies. Prospects of E-Content in Europe Prospects of E-Content in EuropeBy Peter A. Bruck International Center for New Media, Salzburg, Austria[an excerpt from the book: E-Content – Technologies and Perspectives for the European Market published by Springer] Prospect: Interactive media in a community and cultural context as high tech transfer From the very beginning, the promise of the digital technology has been twofold: to make cultural things and media products cheaper to produce, transmit and receive, and to make the means of technologically mediated communication and information easier to use. While the technology has kept the promise, it has failed the grass roots expectations rampant among the early Internet pioneers. Rather, the structurally favoured players and big companies have moved in and the “well of free and global interaction and communication” has been spoiled by E-Commerce, pornographic sites, and spam marketing waves. Nonetheless, interactive media play a critical role in the development of communities and in the cultural arenas, providing depth to industry markets, fuelling in-novation in creative contents, and functioning as training grounds for emerging producers. In most urban areas of Europe, a significant number of community portals and internet service providers have set up operations and maintained their position as sources of streams of innovation in areas as diverse as virtual reality web, online services, and public multimedia installations. Indeed, some have become a global benchmark for cultural and social policy analysts interested in online community organisations and youth cultures. A major source of their attraction within the community market is a focus on training and infrastructure support mixed with sometimes strong ideological commitments and overt political ambitions. Many of these operations have been set up by students or graduates from universities or other training institutions of higher education and have kept those ties. One can see here a form of hidden technology transfer from the academic research and development community into new cultural usages and/or innovative application services platforms. Here, the adoption of new tools and technologies in content creation is fuelled by the organisational requirements and the community policy objectives. Virtual community or heritage projects might serve as first entries and connections to innovative cultural institutions and municipal services might play catalytic roles in market development. The community “shop-front” interactive media rival the initiatives for community museums and centres for collaborations linking industry, the education sector, and SME institutions. Local and regional events might offer the opportunity to get larger grants, and the participation in public debates the necessary profiles. Identifying key aspects of these developments, one can say that traditional cultural institutions play an important role in industry development through their functions of producing digital screen and interactive regional education programmes for schools or by adding innovation to the networked distribution of digital contents. The commissioning and collecting of new media works – and thereby supporting and credentialling digital content creators – appears equally important and is being done by the many digital interactive festivals. Finally, the establishing of international linkages and networks can serve as a low cost way for technology and tools training and exploitation. The importance of the collaboration of university institutions with creative community and arts centres lies in the low cost innovation flow from research to implementation and from tool experimentation to innovative cultural practice. This is a different type of technology diffusion, which builds on the low commercialisation of the two sectors and their linkages and exchanges. Technology research institutions and cultural institutions thus take part in digital content industry development through providing an occasion and a place for cultural production, venues, and commissioning platforms for creative research and development in areas as diverse as performing arts or music festivals. Here, we can see an inculturation of technology, which is more profound than the computerisation of leisure time of the European youth through the game boy or consoles of the newest high performance bit rate. What is developing here are platforms for young developers and creators who can use the new media technologies and tools with the highest of proficiencies and skills, and who become inventors both on the cultural as well as the technological side of multimedia. A two-way movement of people, ideas, skills, and tech innovation takes place as part of not-for-profit activities in the cultural and community arenas and the RTD world of information technologies. The links to the commercial creative content industries develop with success and a record in innovation. Environments in which such interactions and engagements can occur become important factors in nurturing creativity and innovation in content development. Club of Amsterdam Agenda Club of Amsterdam Season 2004/2005 .April 27, 2005 the future of Branding .June 1, 2005 the future of Robotics .June 29, 2005 the future of Philosophy Club of Amsterdam Open Business Club
Club of Amsterdam pdf version SupporterPricewaterhouseCoopers Branding as we know it is a thing of the past. If you put on the right glasses, you will notice a paradigm shift: – no more higher values – no more standardizing and uniformity – no more ‘buying associations and symbols’ – no more thing thinking instead you will notice: – movement and instability all over the place – intuition and flexibility as survival tools – personal guidance by agents – qualitative and quantitative – push and pull – swarming techniques – close to home solutions and many other dynamics Goos Geursen Some companies do get it. Big and small enterprises are experimenting with social media. They understand that branding is no longer about products. It is about developing relationships. Those that don’t get it, are simply wasting scare resources and shouting in the wind. Perhaps the future is millions of markets of dozens, instead of dozens of markets of millions. Colby will pick her favourite successes and failures. Make sure your company doesn’t enter a new era it wasn’t expecting – history! Colby Stuart 19:30 Welcome by our Moderator Sjirk van der Goot, Executive Consultant and Founder, Perceive commercial management services 19:45 Part I: Goos Geursen: Branding is something we did in flatland Colby Stuart: The Evolution of Branding 20:45 Coffee break 21:15 Part II: Panel with the Speakers and our Moderator Sjirk van der Goot The panel is followed by an open discussion. Goos Geursen He has been working in the field of marketing-communication for some twenty five years until 1999. Moved from there towards a new field – a fusion between coaching, training, communication, gaming and consultancy. He has started his own firm in august 2001: Goos Geursen Bedrijvigheden (‘Busynesses’). Building bridges, solution focus and energywork are personal themes which he has applied widely in his working life: e.g. the integration of disciplines; coupling left brain information and right brain creativity, integration the inside with the outside, the abstract and the concrete, etcetera. Some topics in his current work: inspiring people and widening their views, assisting in giving birth to real visions, making passions free and facilitating in a sense of self for both individuals, groups and whole organzations. Got noticed by announcing a revolution in marketing and advertising thinking of the next decades in his book “Tijdens de verkoop gaat de verbouwing gewoon door” (During sales renovation still continues). Early October 1994 he published: “Virtuele tomaten en conceptuele pindakaas” (Virtual tomatoes and conceptual peanut butter). This book offers the building blocks for the latest development into personal and interactive marketing and communication. His latest book “Wie zijn ik?” (Who are I?) continues this new paradigm into more personal and spiritual fields of business. Other books: “Emoties & Reclame (Emotions & Advertising) and “Een hazewind op gympen” (A greyhound wearing sneakers), a publication on concept development. He is a visiting lecturer at various universities and other institutes. He is married and has two grown-up daughters. http://www.bedrijvigheden.nl Colby Stuart Creative Director, Quantum Brands My talent lies in creative and strategic thinking and concept development, which allows me to untangle and explain even the most complicated concepts or identity systems (quantum entanglement, the study of consciousness, international corporate organizations). I also teach this at the graduate level in courses that I have developed from my core thinking – about transferring the knowledge behind quantum mechanics and pattern relationships to the business world – something I call Applied Connective Dynamics (eg. Brand, Identity & Concepts: their Human Organization, Creativity & Communication). I also train and coach others how to do this. My favorite roles in my business life have been those where I lead creative processes and creative people. As an artist and a writer, I appreciate the talent and understand the drivers. As a business person, I understand that sometimes it requires a great deal of negotiation through a political landscape to land the creative work with clients and other more linear thinkers in an organization. This has always been a charming challenge to me. http://www.dutch-connection.net Sjirk van der Goot Executive Consultant and Founder, Perceive commercial management services Sjirk van der Goot is Executive Consultant and Founder of Perceive commercial management services, the professional services agency that empowers its customers to be more successful with their customers, employees, business partners and shareholders by supporting: 1. the renewal and improvement of their commercial management strategy, process & behavior and 2. a professional introduction of their new brands, products and services in the market. Perceive commercial management services provides research, advice, coaching, training, business development and interim management in the areas of branding, marketing, sales and communications. Sjirk has 20 years professional experience in a variety of commercial, management and consulting roles at major multinational companies like Hewlett Packard, Time Warner, Cap Gemini Ernst & Young and Cogent IPC. He graduated in Communication and Law from the Radboud University in Nijmegen, The Netherlands. Next to his work for Perceive Sjirk is also a popular party DJ and resident lecturer at the HAN University in Arnhem and Nijmegen. http://www.perceive.nl
Content Sellers as Brand Ambassadors News about Branding News about the Future Next Event Vision 20/20 Summit for the Future Report Recommended Book Future Tools for GrowthAgendaClub of Amsterdam SearchSubmit your articleContactSubscribe Sellers as Brand Ambassadors Sharon Drew Morgen, President / Founder,Morgen Facilitations, Inc. Sellers as Brand Ambassadors I’ve been hearing a lot – and speaking a lot – about branding lately. While I originally believed that branding was a visual cue used to give a company market share and name recognition, I have come to understand that branding is really an announcement: Of the promise the company gives to differentiate itself; Of the story the company tells to validate the buying experience; Of the relationships the company is willing to create; Of the satisfaction that customers buy; Of the collaboration the company generates with their buyers; Of the mission the company is expressing; Of the expectation the company offers the buyers. Great brands teach customers how to discover their own stories. Think about Harley-Davidson, or Nike. But the one piece I didn’t fully understand until recently, the piece I want to pass on, is the relationship aspect of branding: branding is NOT about product, it’s about customer service. It’s about people. It’s about relationships. Branding develops and maintains relationships; there is nothing else. The most difficult aspect of branding is not in getting the packaging, or the story, right. It’s in bringing your brand throughout your company. If everyone in your company is not living your brand, you have no brand. When I recently called FedEx and got an unpleasant, unhelpful person on the phone and told him I would use UPS next time, and his response was “That’s your prerogative,” I knew that FedEx was not branded. Every person – every single person – in your company must live with and breathe with your company brand EVEN IF THE REST OF THE WORLD DOESN’T KNOW YOU ARE BRANDED. In my company, my brand is collaboration. We all live it, breathe it, and aspire to bring it to our customers while working hard on understanding what it means for us. Minutely. And who is in the best position to bring your brand to the world? Your sales staff. They are they people who are the catalysts between your company and your prospects and customers. They are in the line of fire. They carry your promise, your product, and your values. So, while you are spending all that time and money on creating good products, remember that we’ve shifted from a product focus to a customer focus. Products don’t matter; customers do. Remember that your sales force are your brand ambassadors – not only for your customers and buyers, but as the pivotal function within your company to bring your brand into every department – and give them the tools they need to have your customers be able to answer the following question: As my friend, BJ Cunningham says: “What is your point? And why should I care?” News about Branding The Branding of ChinaBy BusinessWeek In October, Shelly Lazarus, chairman and CEO of Ogilvy & Mather, gathered together more than a dozen Chinese companies at the former estate of David Ogilvy in France to discuss branding. What did they learn? Beijing Bureau Chief Dexter Roberts and Asia Correspondent Frederik Balfour caught up with her at the annual BusinessWeek CEO Forum in Beijing to discuss the lessons that came out of the meeting. Here are excerpts of their talk: Q: Do Chinese companies really understand what branding is?A: You start with the desire — they think branding is important, and they want to understand what a brand is. But they don’t have any experience. If you haven’t grown up with brands it’s hard to understand them. There’s a lack of experience in what a brand is what it takes to build a brand. Q: Do you think there are real Chinese brands?A: Is Lenovo a brand? No. Is Haier a brand? No. They are brand names and aspire to be brands. But they have to understand that branding is about the relationship with people — both intellectually and emotionally. They have to have a consistent proposition they put in front of people. Yes, there are brands in China. But overseas, Chinese brands are just beginning in areas like consumer electronics. Q: A lot of Chinese bosses don’t believe in consumer research. Is that an obstacle to their brand-building goals?A: It’s crazy to spend any money until they figure out what lies in the heads and hearts of consumers. A new high in mobile brandingMobile virtual network operator Dutch PhoneMe is demonstrating true niche marketing by branding itself to appeal to cannabis users. The branded service name is “PePtalk” (slogan: “Pep your Addiction”!) and the logo sports a hemp plant leaf. Strand Consult, which has been tracking the rise of MVNOs (a.k.a. “discount mobile operators”) in Europe, says the service is typical of sub-branded discount services in that it has a well-defined demographic target. Not only is cannabis legal in Holland, but around 675,000 people frequent the coffee shops that sell it. Strand is also upbeat about PePtalk’s chances of success. Branded discount mobile services have been enormously successful in markets like Denmark, where discount operators today account for 20% of the mobile market. News about the Future Arctic Gas Hydrate ResearchGas hydrates represent an enormous possible energy source in Arctic Canada. However, they also pose a hazard to conventional oil and gas exploration and possibly represent a significant source of greenhouse gas. At the present time however knowledge about distribution and stability of Arctic gas hydrates is sparse. This is highlighted by a number of hydrate-related blow outs over past years. Permafrost researchers at the GSC are world leaders in Arctic gas hydrate studies, collecting the first intrapermafrost hydrate samples and developing, in collaboration with Russian co-workers, unique laboratory testing apparatus. In collaboration with the Japan National Oil Company (JNOC) and the US Geological Survey, the GSC is leading an international science program based on the first hydrate-dedicated hydrocarbon exploration well drilled in the Mackenzie Delta, NWT in early 1998. This project (JNOC/GSC Arctic Methane Hydrate Research Well Program) holds the potential for appraising the economic potential of Arctic gas hydrates and for learning first hand about the distribution of hydrates in nature. It will undoubtedly lead to better resource and hazard assessments and should have important impacts on Canadian energy and envionmental policy. Mobile Three-Dimensional ComputingThe emerging mobile 3D market will likely hit critical mass in the next year or two. Here’s what you need to know about this new market, software standards and hardware developments for the technology. Three-dimensional (3D) computer technology has elbowed its way to a position of prominence over the past decade to emerge as a major force in the world of digital media. Thanks to its incredible adoption rate within the computer game industry, and an increasing presence on the World Wide Web, 3D is now pervasive on traditional computing devices. In much the same way that 3D is taken for granted by users of desktops, laptops and dedicated game consoles, the mobile computing industry is poised to experience a similar revolution. Although the hardware and software technologies that make mobile 3D possible are currently between five and 10 years behind traditional 3D in terms of overall capabilities, the mobile 3D market is maturing between two and three times faster than its predecessor and is on track to reach critical mass in the next year or two. Specifically, a new generation of hardware-accelerated mobile devices will soon be joined by a suite of emerging 3D software standards that gives developers the ability to create interactive content and applications that haven’t been possible before. Next Event: Wednesday, April 27 the future of BrandingWednesday, April 27, 2005reception: 18:30-19:30, conference: 19:30-22:15location: PricewaterhouseCoopers, Prins Bernhardplein 200, Amsterdam [next to Amstelstation], free parking. Goos Geursen: Branding is something we did in flatlandColby Stuart: The Evolution of BrandingModerated by Sjirk van der Goot Vision 20/20 The Vision 20/20 project final report is availableBy the Australian Communications Authority Vision 20/20 was a foresight project, designed to develop a greater understanding about the future of communications and the consequences for regulation. Following on from the preliminary report released in August 2004, the final report: provides a holistic framework to examine the future strategic landscape identifies the best possible outcomes and pre-conditions covers the emerging IP-based architecture, digital content and convergent business models in more depth provides a more substantive assessment of the issues related to digital participation places current regulatory assumptions under more scrutiny and provides possible direction on strategic action. The project has been a collaborative project, with approximately 200 people in Australia and internationally having participated through interviews, workshops and discussion. The ACA hopes the report will contribute to strategic thinking and discussion about future regulatory approaches within government, industry and the wider community. Summit for the Future Report 2005 Summit for the Future 2005 The Club of Amsterdam released the Summit for the Future Report. You can download it for FREE [190 pages, pdf, 2,77MB]: https://clubofamsterdam.com/2020/10/27/summit-for-the-future-2005/ Recommended Book The 22 Immutable Laws of Brandingby Al Ries, Laura Ries As it becomes increasingly associated with impressive corporate gains realized in recent years by companies ranging from FedEx and Rolex to Starbucks and Volvo, “branding” has developed into one of the marketing world’s hottest concepts. And for good reason, contend well-known strategist Al Ries and his daughter Laura Ries in The 22 Immutable Laws of Branding: How to Build a Product or Service into a World-Class Brand. “Marketing is building a brand in the mind of the prospect,” they write. “If you can build a powerful brand you will have a powerful marketing program. If you can’t, then all the advertising, fancy packaging, sales promotion and public relations in the world won’t help you achieve your objective.” A no-holds-barred look at a diverse collection of successful–and not-so-successful–branding efforts undertaken by these and other high-profile firms, their book distills the most critical principles involved into a series of clear rules with straightforward titles such as The Law of Expansion, The Law of Contraction, The Law of Consistency, and The Law of Mortality. While some of their suggestions may at first seem counterintuitive, together they compose a logical blueprint for success in today’s ever-more-competitive environment. – Howard Rothman Future Tools for Growth European Futurists Conference Lucerne 10-12 July 2005By Georges T. Roos, Futurist, Managing Director of European FuturistsConference Lucerne Foresight forms better decisions – this is a simple truth, yet not easy to achieve, since the future is hard to predict (or as Niels Bohr put it: “Prediction is difficult, especially about the future.”). The science of the future offers a variety of tools, starting from scenario techniques, trend analysis and extrapolation, all the way to strategic simulations and horizon scanning. The question is: How do we use these future tools to create a business gain? How do we use them to be a decisive step ahead of the competitors? In their search for reliable assumption concerning new business opportunities, new markets, and new policies I see many companies and organisations working hard to achieve a quantum jump in their foresight programmes. Most of them know that the answer to those challenges isn’t a simple prediction. Yet, it is imperative to better understand trends, challenges and possible disruptive changes – not tomorrow but today in respect to the impact of the decisions taken today on the times to come. Good foresight results from a combination of a profound understanding of its own business as well as a sophisticated future intelligence. It needs both: Futures experts, who have an advanced knowledge of methods and approaches for futuring, and decision makers, who fully understand the chances and limits of forecasting. Good decisions for the future are therefore dependent of a true dialogue between future experts and decision makers. The European Futurists Conference Lucerne in July 2005 (10-12) aims for both: Improving futures experts’ skills and improving the future literacy of decision makers. For that, some of the leading futurists (Patrick Dixon, Michael Jackson, Matthias Horx to mention only a few) and business leaders will share their insight and experiences in how to shape the future. Club of Amsterdam Agenda Club of Amsterdam Season 2004/2005 .April 27, 2005 the future of Branding .June 1, 2005 the future of Robotics .June 29, 2005 the future of Philosophy Club of Amsterdam Open Business Club :
Club of Amsterdam pdf version SupporterPricewaterhouseCoopers Water as a commons, water management as a public cause As water is vital for life and shapes economic development, water has always been a focus of public concern and public action. However, changing ideas on governance of water, changing pressures on supplies and new debates about the crises linked with water also make this an important time for new public debate. This presentation will discuss how the perspective of water as a commons is shaping and changing water provision from perspectives of consumers and managers, particularly for the ‘services’ of water supply and irrigation. It will also look at emerging global questions on water management, and the challenges for public agencies and consumers to ensure water provision as planned by the Millennium Development Goals and other international conventions affecting water. The potential synergies, paradoxes and conflicts between these different proposed transformations for the consumer will also be debated. Linden Vincent Investing in Water Industry World wide turnover in the water and wastewater sector in 2004 was estimated at US$ 400 bln, with an expected* increase of 50% to US$ 605 bln in 2009. The United Nations** stipulates that per year additional investments of EUR 100 bln are needed to catch up with the growing demand. Apart from these massive investments, the quest for fresh water will result in privatisations of public organizations and the implementation of new breakthrough water technologies worldwide. Daco Enthoven Engendered or endangered: what is the future of water resources management? The achievement of the MDGs is setting up the rhythm of the international development agenda. Water as a cross cutting issue of development is an obvious starting point for various interventions around the world. While traditional perspectives of water developers and managers could tend to favour increased coverage, sustainability requires policies and practical interventions that promote efficiency, effectiveness and equity as basis for the transformation. The presentation will highlight that while water resources are developed and managed by humans for humans, the relationships of power, access, use and control are so different and diverse that often well intended efforts may have negative impacts on the most vulnerable risking the same development goals they are supposed to fulfil. The challenge of moving from theory to practice will also be discussed. Maria Arce 19:30 Welcome by our Moderator Homme Heida, Promedia, Member of the Club of Amsterdam Round Table 19:45 Part I: Linden Vincent: Water as a commons, water management as a public cause Daco Enthoven: Investing in Water Industry Maria Arce: Engendered or endangered: what is the future of water resources management? 20:45 Coffee break 21:15 Part II: Panel with the Speakers and our Moderator Homme Heida Linden Vincent Professor of Irrigation and Water Engineering Wageningen University and Research Centre Linden Vincent is Professor of Irrigation and Water Engineering at Wageningen University, previously working in academic and research institutions focused around international development and water management in the United Kingdom. Alongside this, she has worked as a consultant and expert in irrigation, rural water supply provision and water management in a number of southern countries. Her current research includes work on technological and institutional options in resolving water scarcity, groundwater-based irrigation and local water management institutions. http://www.dow.wur.nl/NR/exeres/195AA5BA-C115-4BF7-B503-8A37F361E60F.htm Ir Drs Daco J.J. Enthoven Founder, maxxFountain Water Fund Mr. Enthoven (50) has a background in technology, marketing and venture capital. After graduating from the Technical University of Delft, he worked as an analist at JDP Consult in the Netherlands and Congo-Brazzaville. Mr. Enthoven went on to complete his MBA at the University of Rotterdam and worked alongside his studies at Rodamco Fund as an investment executive. In 1985, Mr. Enthoven moved as an account manager to McCann Erickson and later as marketing director to BBDO Netherlands. In the 1990’s he started Maxx Business Development that implemented marketing projects for DSM, Toyota, Mitsubishi, KPN, PinkRoccade and Unisys as well as the Dutch Justice and Economy ministries. Beginning in 2000, Mr. Enthoven expanded into venture capital. As director of Twinning’s Amsterdam region, he was involved in all aspects of the startup and rollout of 50 IT related companies, including funding, organisation, technical development and commercial activities. Mr Enthoven has a sharp eye for opportunities in freshwater development. In early 2003, he launched MaxxFountain Water Investments that aims to invest in highly qualified water related companies with innovative technologies and good market potential. Mr Enthoven speaks fluent French, English, German and Dutch He is a passionate mountaineer and ice skater like the Netherlands’ Elfstedentocht ice skating marathon. http://www.maxxfountain.com Maria Arce Executive Secretary Gender and Water Alliance Maria Arce Moreira is the Executive Secretary of the Gender and Water Alliance. Originally from Bolivia and a civil engineer by academic formation, the main areas of her working experience relate to human settlements, urban environmental management, participatory processes and organisational development in various Latin American and African countries. http://www.irc.nl http://www.genderandwateralliance.org Homme Heida Promedia Member of the Club of Amsterdam Round Table Homme Heida is a generalist by heart, who worked as a journalist for several mass media like Algemeen Dagblad, Tros Aktua and publishing group VNU. After ten years he started his own bureau Promedia: company journalism, which slowly changed into business journalism. Now back again with larger media, he is editor-in-chief of Global Dutch, a magazine for Dutch entrepreneurs, who are active in foreign countries. Homme Heida has a continuing interest in a more philosophical approach of ‘being there’. His views on the future are very much based on new technologies. “Humans change only slowly by evolution. Technology will speed it up”, he argues. His credo is: ‘living body and soul’, which means to him a sportive challenge as well as an intellectual one. From the Amsterdam marathon till the Club of Amsterdam.