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by: WTO,
type: Articles
in: 18 the future of the Service Industry

Since January 2000, over 140 WTO members governments have been engaged in negotiations aimed at further liberalization of the global services market. The booklet below debunks some of the myths and falsehoods about the GATS and the new negotiations.
more....

by: European Commission's Enterprise DG,
type: Articles
in: 18 the future of the Service Industry

As employers and as creators of wealth, the service industries now dominate most developed economies, including Europe’s. But innovation policy thinking remains focused on manufacturing. A new report from the European Commission’s Enterprise DG calls for better understanding – and more vigorous promotion – of innovation in services.more....

by: Bob Stumpel,
type: Articles
in: 18 the future of the Service Industry


Bob Stumpel: I've been working in advertising for 25 years now, consulting my clients on how they should communicate and interact with their customers.

But running OpenBC's back office, somehow communicating personally with all of our present 7,000 members, inspired me to write out this text. I call it The Service Manifesto.
more....

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